Not really a UHaul store more of a warehouse and does a limited amount of UHaul service. Very minimal customer service I brought back trailer and truck and I had to do all of the drop off myself after watching YouTube videos… but when it came to renting a trolley… then they were available to provide service. Uhaul service had changed a lot since the last time we moved and it’s not for the better. Uhaul just rents equipment nothing else. They don’t care about customer safety! And I’m specifically talking about ensuring trailers are connected and disconnected safely and vehicles loaded and unloaded safely!
KAFAYAT B
One Stop Fixture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, GA 30033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Look to what uhaul did in the past to make it the successful business it was. This new strategic direction is going to ruin its reputation. Locations like these should be differentiated from an actual uhaul store
Aarif MConvenient drop off site. Easy access
Chris ZThe AC in the truck did not work.
Derek SEasy drop off, no staff present, but very convenient.
JOHN M