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Michael P
Customer Reviews for JG Neely & Associates LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Problems with their internet and credit card reader made for a very lengthy process for picking up the trailer. The lady working the location was outstanding but a lack of good technology made her job very difficult.
David HI picked this up at night with my phone. Other than the normal malfunctions of the UHaul App and Website - This was a great location. The truck was clean and ready. The keys were easy to get to. I highly recommend this location.
WILLIAM HUhaul does not have the location on GPS correct. The customer has to go 1/4 mile down the road to the tennis courts to start the pick up process. I did not appreciate all the work involved in returning the truck. If I want to be a Uhaul agent I will find a job.
Randy WI did not get to meet the people because we dropped it off before the hours of operation. But it was very clear and very easy process.
Kenneth Cvery nice service
Peter PThis location was over an hour away. The only reason I went here is the location where I originally reserved the trailer (Zebulon) did not have a trailer that was not broken available.
Justus SSo thankful for the folks at this location. We had a lot of unexpected things come up with our cross country move and the folks at this location were very helpful and flexible in helping us work out some unforeseen issues with o home closing and storing our belongings. Much appreciated and highly recommended.
kristal kExperience was amazing, very knowledgeable, quick easy , definitely will rent again.
Cristian CDrop off with the Uhaul app was very smooth
JOHN GCharged me for fuel even tho we filled it back up to where we were told when we picked it up
Shawna V