They changed the location and time of pickup of trailer only without consulting me. However, they didnt change the location for pickup of the blankets/dollies that I rented with it, or the packing supplies that I already paid for. This resulted in an expectation that I would go to three separate locations on moving day, 45 mins apart, to pick up all these things on the day I was supposed to be MOVING. They also moved the time I could pick up trailer later than I originally scheduled to, causing delays on my timing/schedule for loading and moving. I then had to cancel the moving supplies I already paid for and the rental supplies and that were supposed to be with the truck because I didn't have time to go get them all in separate places.
Kelsey R
Customer Reviews for Jibs Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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