Customer did not leave a comment.Jeremy J.
Customer Reviews for Joes Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Albert C.
The man that was working there told me to just back the trailer up by the others, when I asked if there was anything else I needed to do he said no. I asked about my deposit, he told me to contact u-haul and take it up with themKenneth T.
Quite a drive; there must be locations in Appleton closer to Kiel than that. tremendous play in the steering: check the rods!!! Ramp possibly needs lubrication; hard to retract.Emily M.
I returned the truck using my phone and didn't talk to anyoneTIMOTHY H.
This location has excellent service. Gentleman made rental easy, hooked up trailer for me and even put air in my truck tires! Would rent from here again!DAVE M.
Very helpful staffPAUL S.
Joe is always great to work with. Only place I will rent fromDale K.
Customer did not leave a comment.Ger Y.
Customer did not leave a comment.Steve S.
UHaul took $226 out of my account prior to us returning the truck, so the cost was way too high. I don't appreciate You estimating high, taking my money without having time/date of return, mileage, etc. now I'm told it'll be 3-5 business days to get a refund. It took you 3-5 hours to take too money from me! I want my refund within the next 24 hours. In the past, UHaul always debited my account after the truck return so the amount debited was accurate. I'm very upset about this!Lisa S.
We were told we could pickup 15 minutes early. Location was not open. Time on door and time on website did not match. We ended up getting the truck 1/2 hour after that.Thomas P.
Customer did not leave a comment.Keith B.
When picking up there should be a styrofoam cooler stocked with cold beer on ice for the renters!jon S.
Customer did not leave a comment.Gina B.
Customer did not leave a comment.steve R.
Customer did not leave a comment.JACOB S.
Customer did not leave a comment.Jason K.
Customer did not leave a comment.BRANDON C.
Customer did not leave a comment.Wade R.
They were very friendly and professional.jason B.
Customer did not leave a comment.Robert P.
Honestly nothing, Joe was super nice and helpful. Loved the vintage feel of the old school restoration shop! Please never change a thing!Kayla V.
Customer did not leave a comment.Tracey F.
Customer did not leave a comment.Ken R.
Customer did not leave a comment.Mike B.
Customer did not leave a comment.Robin W.
Great service hooked it all up for me and checked the lights etc. Highly recommend!Tina Y.
The entire process was. very streamlined.steven C.
Showed up at pickup time, and nobody was there to assist. After asking the employee whom was working for help, he was rude and hung up on me, then proceeded to yell and swear at us. Though the altercation wasn't all one sided, had he handled it with any care/concern it wouldn't have escalated. Instead he said he couldn't help and hung up on me. 25 minutes after opening time and quoted pickup time the owner arrived to open up. Once the owner arrived he got us in and out quickly and the truck was completely adequate, but the incident was ridiculous. Won't ever use them for any service again and clearly won't share the story in a positive light.Ron J.
Customer did not leave a comment.David S.
Everything went very smoothly. No problems.Peter T.
I'm a frequent renter, I always rent U-Haul equipment from Joe's collision because of the short distance from home. Also, they are always very friendly and accommodating when I'm in need of a rental.John H.
Quick, easy and friendly workers. I will always use this locationSuzanne P.
Customer did not leave a comment.GREG Y.
Customer did not leave a comment.Venessa H.
Customer did not leave a comment.william M.
Customer did not leave a comment.Shane S.
Customer did not leave a comment.Paul S.
Told me I could always add time to my rental at the end where I found out later that is incorrect.Casey C.
This location was about 15 miles but the closer locations did not have the size trailer I needed. The only improvement I recommend is to have more equipment available at various locations.Joshua R.
Very efficient Friendly personnel Clean environment Professional operation Would recommend to anyone.JERRY T.
Great experience, location helped hook up and I was in and out in 15 mins.Dan B.
Customer did not leave a comment.Michael H.
Very nicely doneLola T.
Will use that type of trailer again. Pulled like a dream just wish i could buy one when there retired.Thomas R.
All good to me.Shad B.
Customer did not leave a comment.Jamie B.
Excellent customer service.Mark G.
Customer did not leave a comment.kenneth R.
Customer did not leave a comment.Lance L.
U-Haul, Everything turned out OK but when we came to pick-up the truck at 3:00pm on July 9th, Joe's Collision business was closed. Fortunately, when we called the business number, one of the workers was still there and opened the door and helped us with the pickup. He said that according to the paperwork we were supposed to pick up the truck at noon. Nobody had received that change so it was like U-Haul changed it on the fly. After that scare, which would have been a BIG problem, everything worked out fine. Mike KabatMichael A K.
Customer did not leave a comment.dale K.
Customer did not leave a comment.Susan F.
Customer did not leave a comment.Kyle L.
Everything was wonderful.Steve H.
Customer did not leave a comment.Caleb D.
20ft truck one way, we put 153 miles on it and got charged $340. Ridiculous, Ive rented 26 ft trucks going longer distance and it only cost $250. Going with Ryder next time, we rent allot of truck from your company. Not anymoreTITLETOWN M.
Customer did not leave a comment.Gregory S.
Everything was great. Trailer performed perfect.Michael W.
Joe was great! Made the process quick and easy.ROB B.
Customer did not leave a comment.Timothy M.
Customer did not leave a comment.EDWARD KASSEL W.
Rented a 6x12' utility trailer with ramp. Everything was great but description did not mention that ramp and opening on rear of trailer was only 5'. Would have been good to know beforehand.NATHAN S.
Customer did not leave a comment.Todd K.
Customer did not leave a comment.Darrel H.
Customer did not leave a comment.Edwin P.
Maybe it's is in the description of the trailer but I didn't read it. When it says 6x12 I assumed it would mean the whole trailer is 6x12 ! Rented 6x12 trailer with ramp to move some things but the opening at the end of the trailer is not 6 fr wide it is smaller. The description is deceiving in that respect. My husband was not happy with me at all did not make his weekend now we have to rent another trailer again. Joes was great! Lisa W.CHRIS W.
Was good service just was hassle at frist using smartphone instead of going in we waited almost half hour be checked in.Shawn H.
Customer did not leave a comment.william O.
Allow customers to pick up u haul earlier. 8 am on a Saturday is not that early.Shannon D.
More pleasant of a person at the store.ROBERT C.
Everything excellent.STEVE C.
This was by far the cleanest truck I have ever rented.Robert S.
good service ..RICHARD M.
Customer did not leave a comment.Chris B.
Customer did not leave a comment.James F.
Overall experience was terrible. From the person at the rental place not being there and no one else trained to the trailer being on the lot but not in the inventory. The confusion of renting it for 2 days but the receipt saying we only had it for 6 hours and trying to change that was a nightmareMarsha R.
all good service...RICHARD M.
Customer did not leave a comment.George B.
Customer did not leave a comment.James G.
Customer did not leave a comment.Brian B.
Customer did not leave a comment.Daniel G.
The service was top qualityROBERT A.
Customer did not leave a comment.Alex C.
Customer did not leave a comment.Calvin G.
Customer did not leave a comment.David B.
Customer did not leave a comment.Nick R.
Customer did not leave a comment.BRADLEY S.
Customer did not leave a comment.Breanna S.
Nothing. Joe was so accommodating and nice to work with.DONNA M.
I was charged for two days and do not know why. Could someone give me a call so this can be corrected? 920-740-5307CHRIS B.
Very nice people ,great location and more then happy to help in any way. 100% approval rating !!!KEITH G.
Joe was the best! Hooked everything up, including the car on the trailer for me. Made sure all the lights were working properly on the truck and trailer as well.dan W.
They were very friendly and helpful. They are spot on with their serviceMark P.
Excellent no hassle service. Highly recommend Joe's Collision and RentalRandy R.
Customer did not leave a comment.Randolph M.
Customer did not leave a comment.Brian L.
Customer did not leave a comment.JOE T.