Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service, very nice , made it very easy to pick up and drop off . Everyone went out of their way to help out. A++
DAVID M
Rating:
5.0
Customer did not leave a comment.
Heather K
Rating:
3.0
Customer did not leave a comment.
AMINAH S
Rating:
5.0
Customer did not leave a comment.
ARNOLD M
Rating:
5.0
Customer did not leave a comment.
MORRIS L
Rating:
4.0
Customer did not leave a comment.
kevin F
Rating:
5.0
Customer did not leave a comment.
James B
Rating:
4.0
Customer did not leave a comment.
VINCENT J
Rating:
5.0
Customer did not leave a comment.
JENNIFER D
Rating:
5.0
Great place and John is great guy.
This is my first choice for truck and trailer rentals.
KENNETH M
Rating:
5.0
Customer did not leave a comment.
HAYLEE N
Rating:
5.0
Loved it! I was worried something went wrong with my card and they fixed it right away! I loved it
JUSTINE N
Rating:
5.0
Customer did not leave a comment.
SHAWN L
Rating:
5.0
Customer did not leave a comment.
JOHN L
Rating:
5.0
Customer did not leave a comment.
AARON J
Rating:
5.0
Customer did not leave a comment.
RICHARD G
Rating:
5.0
John at North Collins was great with customer service. The equipment was in excellent shape.
BRIAN W
Rating:
5.0
Johnny P's was great. Smooth transaction and everyone was friendly and helpful. Will go to them again if needed.
DAVID E
Rating:
5.0
Customer did not leave a comment.
Teresa V
Rating:
5.0
Fast, speedy service, Very helpful,
charles J
Rating:
3.0
The headlights were out of adjustment. It needed shocks in the front end.
And your condition wasn't working, right?
Joe T
Rating:
5.0
John was very friendly and helpful - made an easy transaction - will definitely recommend and will hire a truck in the future!
LINDA A
Rating:
5.0
Customer did not leave a comment.
Jack M
Rating:
4.0
Customer did not leave a comment.
Anita B
Rating:
5.0
Only place I use . Easy in and out.
George M
Rating:
5.0
Customer did not leave a comment.
Robert F
Rating:
5.0
Customer did not leave a comment.
Teresa V
Rating:
5.0
Excellent customer service. Thank you Johnnie and Matt!
Judy R
Rating:
3.0
Customer did not leave a comment.
John B
Rating:
5.0
The dealer made it so easy to rent the car trailer I will go back anytime 😊 so thank you uhall
BART C
Rating:
4.0
Friendly and helpful service..
GUSTAVO M
Rating:
5.0
Customer did not leave a comment.
Desiree K
Rating:
5.0
Easy pick up and return. No change needed. My go to place.
GEORGE M
Rating:
5.0
Customer did not leave a comment.
Katherine H
Rating:
5.0
Customer did not leave a comment.
Walter M
Rating:
5.0
Customer did not leave a comment.
Clarance R
Rating:
5.0
Easy pickup and return . Trailer towed beautiful , no issues .
Paul W
Rating:
5.0
Customer did not leave a comment.
MIKE B
Rating:
5.0
JONNY IS A GREAT SALESMAN AND WILL GO BACK AGAIN !!!1
Joseph A
Rating:
5.0
Customer did not leave a comment.
Daisy C
Rating:
5.0
Neat clean truck, owner very sweet and friendly.
I hope to never move again but I would really use his service again if I do.
Overall was a great experience with these folks.
Linda K
Rating:
5.0
Service was excellent.
James D
Rating:
5.0
Customer did not leave a comment.
Douglas V
Rating:
3.0
Not the neatest place in appearance but customer service is very good. Looks can be deceiving.
Marcus A
Rating:
5.0
Customer did not leave a comment.
Kim N
Rating:
4.0
Customer did not leave a comment.
Robin F
Rating:
5.0
Customer did not leave a comment.
josh p
Rating:
5.0
Customer did not leave a comment.
Jim S
Rating:
5.0
The 26-ft truck I rented, the unloading ramp needs to be , not so steep. Other than that the company that was representing you excellent!
victor c
Rating:
4.0
Customer did not leave a comment.
Michael O
Rating:
2.0
Nobody checked my paperwork, inspected the trailer for damage or helped me unhook or place it. The representative needs a lesson in salesmanship and manners.
charles d
Rating:
5.0
Customer did not leave a comment.
James P
Rating:
5.0
Customer did not leave a comment.
Jim S
Rating:
5.0
Johnny gave exceptional, courteous,friendly service. Very knowledgeable and helpful
Linda G
Rating:
5.0
Customer did not leave a comment.
Elise D
Rating:
5.0
Thank you so much
Natalie R
Rating:
3.0
Customer did not leave a comment.
MARCUS A
Rating:
5.0
Customer did not leave a comment.
Marty F
Rating:
5.0
Customer did not leave a comment.
Kevin W
Rating:
5.0
Make sure there are enough equipment at all locations. I checked 10 places in my area and none of them had what I needed.
HAROLDIRVING J
Rating:
5.0
High mileage on truck.still good truck for local use, would not want to take it cross country. Rental location is very friendly and helpful,if I ever need to rent a truck again I will definitely return to this location
Leon W
Rating:
5.0
Customer did not leave a comment.
Nataliya E
Rating:
5.0
helpful friendly staff.
michael h
Rating:
4.0
Customer did not leave a comment.
MARCUS A
Rating:
4.0
Customer did not leave a comment.
MARCUS A
Rating:
3.0
First truck had engine light on. 2nd truck had terrible brakes, no washer fluid and rattled and hardly could move
Pamela P
Rating:
5.0
Very friendly and helpful making sure everything was setup correctly.
Sergio D
Rating:
5.0
Everything went smoothly from reserving, to pickup, to dropp off. Location personnel were very friendly and helpful. I would recommend to others.
Anthony C
Rating:
5.0
Nothing. Everything went well and now settled iny new home. Johnny P is great and knows his business.
Barbara B
Rating:
3.0
Customer did not leave a comment.
Barry P
Rating:
4.0
Customer did not leave a comment.
Tim S
Rating:
5.0
This place was outstanding and very helpful
David S
Rating:
5.0
Great people to deal with
JAMEST K
Rating:
3.0
I ordered furniture pads, and they were not included.
Christina P
Rating:
3.0
Customer did not leave a comment.
LAWRENCE L
Rating:
4.0
Customer did not leave a comment.
Jesse D
Rating:
3.0
Customer did not leave a comment.
SCOTTDEWAIN F
Rating:
5.0
Customer did not leave a comment.
Jordan K
Rating:
5.0
Johnny P's was awesome to work with. The 3 other U0Haul locations I tried to work with were useless and no help on the reservation I had made..
Don S
Rating:
3.0
The on-line hours indicated that this location opens at 9am, when we arrived the location was closed and the owner didn't arrive until after 10am. My suggestion is that the owner's hours reflect that of his business operation and not place customers on hold and create calls to UHAUL which tend to take 30 minutes plus.
BRYAN C
Rating:
5.0
Customer did not leave a comment.
Randy S
Rating:
5.0
I had no issues with this rental. The people were friendly and very helpful.
Christopher B
Rating:
4.0
Customer did not leave a comment.
Kira C
Rating:
5.0
Customer did not leave a comment.
Rosemary M
Rating:
5.0
Customer did not leave a comment.
Mark L
Rating:
3.0
Customer did not leave a comment.
Danielle M
Rating:
5.0
Customer did not leave a comment.
Nicole S
Rating:
5.0
Customer did not leave a comment.
Ronald K
Rating:
5.0
Customer did not leave a comment.
Brenda S
Rating:
5.0
very nice truck
Ray A
Rating:
5.0
Very accommodating understanding and helpful! Thank you
Kyle B
Rating:
5.0
Customer did not leave a comment.
Debbie C
Rating:
5.0
Very polite and professional!
John M
Rating:
4.0
Customer did not leave a comment.
Gary M
Rating:
3.0
Customer did not leave a comment.
MARCUS A
Rating:
5.0
Johnny was great to work with - very accommodating and efficient to get me on the way. As for U-Haul itself I was very disappointed to find out that the truck I had reserved was not available until 5 hours after I asked for it to be picked up. I had to drive an extra hour to get it from this location in order to stay on schedule.
