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DAVID DURANTY
Customer Reviews for Johnnys Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fraud charges !!!!
AQURIA FACIANEAmazing people
Conor HeathermanGreat customer service
Mindy YatesI think there should be a jack and a spare tire mounted somewhere on trailers.
Berry MonroeWhy is it that I got the U-Haul with an 8th of a tank and returned it with 3/8s of a tank but still got charged extra money on top of the 1300 I had to spend just to use it. ?
Joseph WoodsThank you for great customer service and a beautiful experience.
Naomi AtkinsKeep up the great work!
Darrell OhrmundI made the reservation for my Grandson who went to this location and rented the trailer. He had good things to say about his experiences. I do not feel qualified to comment on this location, but I have done business with U-haul before with very good experiences every time.
keith felgerOn the other end (one way) my drop off was just as good! Was running a few minutes late for drop off due to traffic and Heather was very accommodating and got us taken care of. Easy transaction and. pleasant customer service!👍
Mark MilerFriendly customer support and easy pickup and drop off.
Bruce McNuttNothing. Everything was great at Johnny's
Allen RapportGreat experience thank you.
matthew RobertAbsoutly nothing. The girls taking care of the Uhaul customers were fantastic. From the second that I walked into Johnny's Auto, I was greeted with a smile and was made to feel like I was family. Their knowledge of the products was spot on. They asked me what I was moving and rented me the perfect size trailer. I highly recommend Heather and I think the other girl was Christeen or Cristy. They were both superstars, Big Al @ OBA Charities
Allen RapportKeep the same high standards
John ScobieEverything great.
julio hernandezI'm actually still kinda aggrieved about my rental experience. The people there were helpful and polite. But there was a decent amount of trash in the truck I had to clean out. Then I found tampon applicators n cigarette butts which I had to clean out. I left the truck with way more gas than I got it and even swept the whole thing out. But then was accused by a uhaul email of basically stealing the truck. I had spoken with the employee at Johnny's Auto the same day i rented it and requested a later return. Even mentioned it before I rented that I may need more time. Uhaul said they tried to reach me then asked for a bunch of information. No one tried to contact me by phole, text message or email. The truck was already parked back at Johnny's Auto.
Mark Peer LeePersonel were friendly and polite
CHARLES HerkeyNone
Evangeline TillmanThey were very friendly and helpful. I always use this location for my Uhaul rentals.
DAVID KOLPI will never use and everyone I know will never use u haul again ,I am very unsatisfied with the service and prices I was charged, very disappointed, in u haul. Make sure I leave a bad rating on Facebook also... good day
LINDA RICHEverything was perfect.
BRAD PARKERThe lady at the counter was very nice and explained everything and answered all my questions.
Randy CiurosGreat staff very helpful. Poor quality truck but staff and location were great.
David TownsendExtremely helpful and friendly service. Excellent customer service and great support.
Nicholas CampoGreat place when I picked it up but the truck was dead empty on gas and she told me that
Craig HartNothing
JAMES ROMIGWebsite,difficult to use,redundant and to lengthy.We both have college degrees.
TIM MCLAUGHLINNot lie to your customers at corporate. Local folks great. I was sent to three different locations by corporate to pick up a truck and never received the truck I had booked. Local folks did not have it. This added 80 miles on to the move and late for my moving help which dominoed to having missed help at the destination. I had to unload the next day.
Peter BorgheseI wish you add a spare tire
ERIC GALANIt was a great experience renting from you... Customer service top notch, thanks again for helping me move
karen porterNothing good job
MICHAEL BOLENSend me a receipt…You never sent me a receipt
RICKY SIMPSONNothing did a good job
MICHAEL BOLENGreat people!
ALISHA STRAITVery clean. Well maintained
MICHAEL PAULThere was something spilled on the arm rest of the truck. Also even though I reserved moving blankets nothing was said about them not having any before hand so I could make other plans. So many of my furnature pieces got scratched and damaged.
Trevor OwensFelt very welcome.. My rental truck and trailer were ready as scheduled. I got help hooking up the trailer and a full education on how to best operate all the equipment. Everything worked out perfect. Thanks to the many return options that made it easy and convenient for my pick up from ride to home.
Rudolf BrownIf you only you can control gas prices....
Thomas AllanExcellent service.
MaryAnn LamppJohnnie's was great as usual. I had to go here for a utility trailer because my reservation at Keys Kustoms could not be filled due to the owner who was the only person with the app on his phone to rent eqpt was not there.
James RobertsBest Place to rent a UHaul.
DAVID MILWARDAbsolute BEST Uhaul dealer I've ever dealt with! Friendly, helpful and overall wonderful people! Thank you, Johnny's Auto, for making our Uhaul experience smooth and fast once again!
APRIL MILWARDEvery time I have use Johnny's Auto Repair for my Uhaul needs, I have had a great experience! I have had horrible experiences in the past when I lived in Jacksonville, but this place is amazing. They always get me in and out fast and are very friendly and helpful. I will definitely be using them every time from now on and highly recommend them to everyone I know!
APRIL MILWARD