Customer Reviews for Johnnys Auto Repair
(U-Haul Neighborhood Dealer)

63 reviews

2246 SW Main Blvd   Lake City, FL 32025

(386) 961-8960

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/29/2021: Closed
  • 5/31/2021: Closed

Services at this Location:

Contact Us

(386) 961-8960

2246 SW Main Blvd
Lake City, FL 32025

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/29/2021: Closed
  • 5/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Marjorie Q. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
1.0

There was a cutting blade in the cup holder of the van I rented when I picked it up. Everything about my rental experience was sub-par.

Colleen H. 
Rating:
5.0

Nothing at all

DONNA C. 
Rating:
5.0

It hadn't been washed but Michelle was had excellent service skills. She was very helpful. We had to pay more because someone didn't return the size truck we had reserved I think the original quote should be honored but other than that it was a great experience.

Teresa F. 
Rating:
3.0

The lady didn't tell me about the check in process. She just said if back after closing to leave keys in door. I have a pic of gas and mileage but couldn't sent it and when I went back to do my closing the doors were locked so couldn't send pics. I have them if you want them. She didn't know what she was doing and couldn't find my reservation. She ended up putting it in my authorized driver's name instead of mine. The whole thing was a nightmare

CHESTER G. 
Rating:
5.0

Great customer service and professionalism!

Felecia F. 
Rating:
5.0

Customer did not leave a comment.

RONALD E. 
Rating:
4.0

Lower rates

GENE C. 
Rating:
3.0

Customer did not leave a comment.

Alexsandro A. 
Rating:
5.0

Customer did not leave a comment.

RONALD E. 
Rating:
5.0

Customer did not leave a comment.

Russel H. 
Rating:
4.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

Cherie L. 
Rating:
5.0

Customer did not leave a comment.

Travis B. 
Rating:
5.0

Everything went smoothly

Deanna R. 
Rating:
5.0

Your website has many glitches and needs serious work.

Jamie L. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

Ronald E. 
Rating:
4.0

Fast turn in and watched woman check the truck and made sure bed was clean. You addressed the email to Brain. He was the driver but I (Scott) was the one who made and paid for the rental. Seems important since you want to "give credit where credit is due".

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

ROGER S. 
Rating:
5.0

Customer did not leave a comment.

ELENA H. 
Rating:
5.0

Customer did not leave a comment.

Corey L. 
Rating:
5.0

Customer did not leave a comment.

ROGER S. 
Rating:
5.0

Customer did not leave a comment.

Brice R. 
Rating:
3.0

Customer did not leave a comment.

John S. 
Rating:
5.0

After renting a uhaul from another dealer in town, that immediately blew the fuse in my husbands truck, we hooked it up to my truck and only part of the lights worked and the wires were hot. That dealer did not have another one to rent. Any way the lady at Johnny's stayed after hours on a Friday to help us.

MELISSA R. 
Rating:
4.0

Customer did not leave a comment.

Misty W. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS W. 
Rating:
5.0

Very friendly and convenient

RYAN L. 
Rating:
2.0

Trailer lights had a problem. Was not fixed properly but sent me on my way after being told everything was ok. Discover that the right turn light and brake was not working. Sent the problem down the road for someone else to deal with.

JAMES T. 
Rating:
3.0

The gentleman that FINALLY came into the office was one of the mechanics out of the shop....he was extremely kind and helpful. However, it sure would have been nice to have had someone in the office to take care of the clients.....oh, there were 5 adults, and 4 children (ages 9 months-3 yrs.) in the "waiting area"....ALL without masks! Also, as a customer of U-Haul many, MANY times, it sure would be nice to have a "discount" once in awhile! I mean, $.79 per MILE for same day rental of local.....of which there was only ONE 10 ft. truck in the entire city of Lake City, Fl. (and it was being picked up by someone from Tallahassee, Fl., it's "home base!") Come on U-Haul, give somewhat regular customers a break!

KENNETH H. 
Rating:
2.0

I was charged for a dolly, and blankets and there were non in the uhaul when i rented it. My family and I moved our furniture with nothing which we were hurting for a few days. It wasn't a good experience! sorry!

CALANDRA S. 
Rating:
5.0

Keep up the GOOD WOIK????

WILLIAM R. 
Rating:
5.0

Nothing fantastic service

FRANK T. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

My experience from pick up to drop off was hassle free.

JULIAN P. 
Rating:
5.0

We used the truck share and were able to pick up the truck although they were closed. Super simple. Truck was clean, ran great, AC was awesome and bonus was it had cruise control, which I had been told they didn't. Great experience!

Eva S. 
Rating:
5.0

The person “Charles” at the site was a great help, hung around to make sure we got off safe .. most people would not have taken so much to assist a stranger. Thank you Charles !

jeff M. 
Rating:
5.0

Facility was excellent

William W. 
Rating:
4.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

It was very nice experience thank you

John P. 
Rating:
3.0

Customer did not leave a comment.

Ronald D. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
3.0

The return process for after hours can be difficult.

Lintonya T. 
Rating:
5.0

All good

ANDREW M. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Briana B. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Nothing

Craig M. 
Rating:
5.0

Nothing the service was great! Great customer service they get you in and out! Will be using their services again!

Jimmie H. 
Rating:
5.0

Keep trailers washed

ROGER S. 
Rating:
4.0

Customer did not leave a comment.

Brenda P. 
Rating:
1.0

Customer did not leave a comment.

Ray M. 
Rating:
5.0

The back door didn't go all the way down. Otherwise fantastic service.

daniel S. 
Rating:
5.0

Customer did not leave a comment.

Jaime P. 
Rating:
4.0

they need to fix potholes in the drive

wendy R. 
Rating:
3.0

Customer did not leave a comment.

Rachel E. 
Rating:
4.0

Customer did not leave a comment.

DEE R. 
Rating:
4.0

Customer did not leave a comment.

William C. 
Rating:
2.0

This is a small lot adjacent to a collision repair store. We had to wind our way through the wrecks to drop the trailer. The owner was gone when we first got there and one of his employees called him to come back while we waited in a pouring rainstorm (fortunately in the truck we'd used to haul the trailer). The "saving grace" for the location was this owner who came out in a downpour to unhook and inspect the 6x12 trailer we were returning. He was in a hurry because of the rainstorm (of course!), but personable and helpful, and he made the process easier than we expected when we arrived. He has no other help there who are familiar with checking the equipment in or out. The other folks there are ONLY associated with his main business. To improve for the next customer, you might suggest to him that he train one or two of his employees to be able to take care of any Uhaul customers who arrive when he's away.

Alexis N. 
Rating:
5.0

Everything was good.

James M. 
No reviews have been submitted for this location.

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