Customer Reviews for Johnson Tire and Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Johnson Tire and Service

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Steven G. on

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Tire on trailer blew out after 30 minutes on the road

Harvey E. on

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Customer did not leave a comment.

Michael K. on

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The truck had cigarette butts and a cigarette lighter in the vehicle. The location did not have enough furniture pads to fill the order I had placed but still left it on my contract. The windshield wipers on the vehicle needed to be replaced. Overall, the location didn't seem prepared to process my request or have the infrastructure (e.g., quality Internet connectivity) to get the job done correctly.

Kristen B. on

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Out rental was given to customer that came in after us. We clearly were in system, showed him our reservation on our phone. He didn’t have paperwork, couldn’t print us anything told us take a pic of his screen if want, gas tank was on E, he told us it was 1/4! He had no clue what he was doing. We reserved equipment, he had one thing we didn’t even reserve, yet we got charged. He acted like it wasn’t an issue that it was someone else’s fault. Would never recommend this location. Our reservation was for 10am, we left at 11:45 and was late for our event. Don’t use this location, drive further to a professional location.

Lucianne W. on

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thank you.

Tracey G. on

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Customer did not leave a comment.

Kiara H. on

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Ensure that all systems are operational so that a customer can get a hard copy of the receipt; UHaul should ask more questions when you make the reservation because picking up took way too long - almost an hour. That’s a bit much for people who are traveling.

Filmore S. on

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Nothing

Brette A. on

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Customer did not leave a comment.

Jane B. on

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I was NOT satisfied at ALL with my experience with uhaul on July 14. I was sent on a wild goose chase for a truck I reserved early in week just to be sent back to near where I lived to get the truck. Compensating miles does not change the fact because of the 3 hour delay, that I missed my son in law before he was deployed overseas. VERY dissatisfied. Still waiting for uhaul management to contact me 3 days later...

Gerri L R. on

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Not open on a Saturday morning! At least we were able to do on-line return

Stephen J. on

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The U-Haul person was late and his pc would not work, had to go to a different location to do the paperwork. U-Haul changed the location of pick up three times before I got the truck...

Laura O. on

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We requested Lynchburg. This location was 80 miles out of our way.

CHARLES M. on

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Customer did not leave a comment.

Amy G. on

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Customer did not leave a comment.

Jamiel J. on

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Excellent customer service Mr. Johnson does an excellent job will definitely use his service center again

on

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Great man, patient well knowledged about equipment. And options.

Sarah S. on

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Customer did not leave a comment.

Mary W. on

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Ethel M. on

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U-haul should do some inspections of all their facilities.

marry J. on

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Mr. Johnson was extremely helpful. Thanks

Alma S. on

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Nothing

Robert B. on

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Customer did not leave a comment.

CHARLES M. on

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Customer did not leave a comment.