No suggestions great place to rent from very clean and tidy establishment stacked with great items you don’t see around anymore
jackie e
Customer Reviews for Johnsons Home & Garden
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I will always use Uhaul. The service is amazingly good
Jack BThe man in charge was very short and didn’t explain payment details at all. Had to run back out numerous times instead of him just explaining U-Haul policy on deposit instead of talking on phone.
Gary YEmployee seemed irritated and asked for the uhual keys and snatched them from my hand right after I handed him the uhual documents. Store location had an overpowering odor from their side business they run at the same store front.
Kyle TAlways great service at this dealer !!
Jeff BMr. Johnson is great to work with.
Robert SMike Johnson, the owner is top of the line.
Robert SAlways helpful!
Mike JIt took me 45 minutes to get the truck. There was no one available to get the gate open. Called uhaul three times to get connected to get the code. Truck was parked awkwardly and was hard to get out. The truck was dirty (isent pictures)
Anwar RAlways great service at Johnson’s!
Jeff BSmooth transaction. Rented the 9' van.. it was perfect. drove excellent! Had backup camera! I do wish more locations had access to the vans.. I had to drive over an hour to rent this. and then return it back there.
Abbey HEasy Rental
Dennis MIt was a good experience
Phillip LNot the most friendly customer service rep but got the job done. Won’t win any hospitality points but if you need a uhaul this place will do.
KEVIN LThe guy was nice and professional . Very helpful
eric fReally nic & helpful
suzanne sIt was all great
Chrystal KNothing great experience
matthew lHook up to my vehicle was quick and professional. Highly recommend using this dealer for your rental needs.
tom aNot a thing, very nice dealer
Marie PGreat service
billy sExperience was a complete nightmare. Talked to at least 6 different customer service representatives got hung up on every time
Kathy TWas so pleased with how smoothly the process of scheduling and picking up the Uhaul truck was.
david JThe gentleman at Johnson’s was quite rude. We will never rent there again.
Keith DGreat service as always.
Jeff BRude condesending shovenistic. Never again. Terrible start to a hard day!!!
David PCheck all tires before putting a family on the road. That screw in the tire could of been bad. But, the situation was handled. Called to extend my time with the truck, was denied. Was told I couldn’t keep the truck longer, I had to return it.
Sam PGreat service. Highly recommened.
Jeff BAlways great service and trucks!
Jeff BThis particular truck had the "check engine" light on when I picked it up. I suspect the previous renter had put E-85 gas in it as it ran very rough. I added 1/2 tank of E-87 and it ran better. However, when renting a UHaul to move more than 300 miles, one really does not want to see a check engine light lit up. The inside of the windshield had water spots as if it had been sprayed with a water hose - on the inside of the cab. This suspicion was backed up when my wife went to climb into the cab and reached for the inside grip to help pull herself up and found it was full of water.
Willard KIt went well, both pick up and return.
Darwin KAlways great service and equipment! Highly recommended.
Jeff BVery efficient service. Friendly customer service.
James WAlways great service !
Jeff BAlways wonderful service and equipment!! Highly recommend.
Jeff BI would recommend this location again, but it would be nice if the man in charge down there was just a little bit nicer. He was actually kind of rude
Nicole SService was great
JAMES LThis guy does a great job he checks everything and answers all my questions makes sure you have a safe trip
GERALD CDon’t change !
RICHARD EWent in at 11:45 to drop my uhaul and trailer went in. People where rude told me I had to do self check in bc they already shut the ubaul computer down. So I went outside they locked the door behind me they don't close till noon.
Elizabeth RDropped off after hours. So there wasn’t any interaction with anyone regarding the rental. Cannot judge the look of the location for the same reason. I can say that there was not any directions posted on the door directing where to park, drop keys, or how to conduct what needed to happen after hours. Thankfully we noticed the small key drop box on a truck in the parking lot 50’ away from the door. Dropped keys in there & attempted to checkout online. Ended up having to call, which the waits are atrocious. Once a human answered, it was a speedy process.
TAMARA FThe owner of the business is amazing and nice. Very helpful.
Robert GGreat service every time. Highly recommended!
Jeff BExcellent service as always! Above and beyond as this was a last-minute after-hours rental. Thanks again Mike Johnson.
DONALD BMike was great,
MATT P