The truck was never cleaned before we used it. They didn't inspect the truck or check the miles. And the transaction was done out of a antique mall garage looking place. No thanks.
Kelly Honorato
Customer Reviews for JR Liquidations LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had guarantee time for pick up at 8:30 am but employees forgot to put key into lockbox they opened at 10am wasted 1.5 hours. Also as I was cleaning out after use I found dried food and ants on passenger side floor. Noone on my trip was in that side and I did not have any food in truck at all.
Benjamin SmithThey ripped us off charges us more than was discussed at the reservation call was supposed to have handtrucks there were none the fuel was less than a quarter of a tank and the office was 30 minutes late
Dennis McCoyThe truck I used was a 15 foot and it was not cleaned after the last customer. There was a wobble in the steering, so definitely beware of that. When you close the back door, make sure you slam it hard or you will have difficulty closing the latch.
Sharice Sabbsget me a corrected billover charged.
Victoria JonesThe tank was barely half full. The cab was dirty. I was overcharged for fuel!!!! Never gonna use this company again!
Christopher PendellThis was not a good location to drop off the Uhaul truck. The service was terrible-- the person who was supposedlyu in charge refused to come out and check in the truck. The location was a few miles from our home address, when there was a Uhaul rental loxation just around the corner from our new address.
Ward MoweryLoganville wasn’t my original pick up location did you look at the contract My original pick up was in Stonecrest Georgia that place did not have the vehicle I requested two weeks before the it was time for me to pick up the place where I originally went the place smelled like weed the guy was unprofessional loud degrading music I will not recommend that place to anybody but the Loganville Office I will
Catherine SmithHave staff at facility for pick up
Clarice BrownI never got my email receipt. Not happy about that.
JAMES BLAIRWe got there and they gave us a different price then they did on line when I did the reservation. They also didn’t have a dolly for us when we rented one. And they were just real rude. Didn’t tell us to go in for the rental. Just stood outside and was looking at us.
BRANDYE JOHNSONVery unprofessional , had me waiting for long time
Carlo GonzalezNot an eye appealing location. Muddy, disorganized, confusing.
JAMES TONEYGreat servic
ENRIQUE GARCIA MARTINThe asst manager was very rude when we were returning the Uhaul truck , it was raining and she refused to check us out....she was so unprofessional and I asked for a receipt and she said only the manager can provide me with a receipt she’s only an assistant ...
Nicole PowellWorst experience ever. They lied about my mileage. They also gave me the truck on empty saying it was more in there than it was on the contract. The people were rude. I will NEVER go here again. I rather haul stuff on my back before I rent from this uhaul location again....Thumbs down....Do not rent from this location 🤬🤬🤬I guarantee it will be problems
ATIRA VAUGHANThe agent was rude, and unfriendly. The truck was on empty, needle was on E, told I had received a credit, but upon checking, amount I was told $437 ( veteran discount). The amount I paid $437. So how did I get a credit BEFORE I complained about truck being on empty? And I return the truck on almost 3 quarters of a tank!!! I am due a refund, but was told no. Because of this, I will never use UHAUL again, and will urge anyone I can not to patronize UHAUL. THIS WAS REALLY BAD. And to add insult to injury the brakes are squealing
Kressie HiresI don't understand why I paid so much for afew hours. Very much disappointed. next time I'll get a Home Depot truck.
heather muschette