Confused where to drop off key.I dropped off the truck on a Saturday at 3:30 pm and they charged me until Monday at 4:31 pm.Couldn't do anything about it because my Discover card was on file and was charged after I left the premises.Will not use uhaul again if this drop off place is involved.
Customer Reviews for JR's Towing & Recovery
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of JR's Towing & Recovery
There was a leak in the gas tank and was not able to get a refund per the amount of gas we spent. Dissatisfied with service
Customer did not leave a comment.
Understand that when someone is moving, it is a stressful moment. Work on not adding to the stress by making sure that the charges are properly calculated and that their finances are protected. My wife and I lost our first night of sleep in our new home thinking that our Amex info was hacked. Don't disappoint your longtime customers.
Very nice people. Easy process.