Super easy pickup and drop-off. Ensured I had all equipment needed on my vehicle. Had the extra part that I wasn't aware I didn't have.ADAM P.
Customer Reviews for Jus Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very bad cell coverage at the location. Took 30 minutes to get the rental. A little better on the return. Still have not received my receipt via email. Though convenient for anytime pick-up the e-process for renting could use some streamlining.Scot F.
Customer did not leave a comment.C'CRET H.
I told him it was not clean andsmelled like smoke He said its ok , and got a can of spray and said that will take care of it....but it did not, dont you have non smoking---- why am i getting charged for storage----i needed to have 3/4 gas but filled It to make sure i would not have to stop again, thinking i would get credit, but i didnt...MARTHA C.
Great experience!LOUISE L.
The attendant came outside to greet us before we stopped the car. He Knew who we are and greeted us with a friendly attitude. Unhooked the trailer quickly, told us we are all done that he would take care of the final check-in.Dale M.
Customer did not leave a comment.KEITH H.
Only received 12 moving blankets when I paid for 24. Didn't realize it until I was already moving.Jonathan O.
Customer did not leave a comment.JONATHAN S.
Customer did not leave a comment.JOHN S.
Customer did not leave a comment.EDRIAN S.
No problems...great service!!DONALD P.
Customer did not leave a comment.Sandra L.
Great service! What a location!!PEGGY U.
Customer did not leave a comment.GEORGE M.
Very nice place of businessKENNETH J.
Customer did not leave a comment.JOHNNY B.
Customer did not leave a comment.DARWIN M.
Customer did not leave a comment.PAUL S.
Outstanding customer service.IHOR H.
I wouldn't change anything. Easy in, easy out. Great customer service.JOHN T.
Customer did not leave a comment.Milo B.
Customer did not leave a comment.David E.
Professional, courteous, helpful, understanding.IHOR H.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.LARRY W.
Customer did not leave a comment.MICHAEL WAYNE P.
ONLY PROBLEM RAMP GOT STUCK THEN CAME ALL THE WAY OUT BUT THEY TOOK CARE OF IT AWESOME PERSONAL SERVICE ESP FOR A TECHTARD LIKE MYSELFELVEN S.
Customer did not leave a comment.MELANIE B.
Customer did not leave a comment.RANDY P.
Customer did not leave a comment.HENRY M.
Customer did not leave a comment.JOSE J.
Customer did not leave a comment.CARROLYN M.
Corporate acknowledgement showed a different pickup location which was closed. We had difficulty getting anyone on the phone to help us understand where to pick up the trailer. An hour later we got a local U-Haul location to help us determine where to pick up the trailer. The man at Jus Storage was very helpful and experienced.Darryl D.
Customer did not leave a comment.Larry W.
Customer did not leave a comment.SCOT S.
Customer did not leave a comment.MARK K.
Had the truck I wanted and it was ready when I wanted it. Quick paperwork and off I went.MITCHELL F.
Customer did not leave a comment.MARK S.
No issues...simple return process.Kevin B.
Quick and easy. Friendly check-in.CHRISTINE C.
Customer did not leave a comment.JAMESWALTER H.
Customer did not leave a comment.PETER D.
Customer did not leave a comment.Douglas F.
Customer did not leave a comment.KAREN B.
Customer did not leave a comment.russel B.
Customer did not leave a comment.Dennis D.
Customer did not leave a comment.THOMAS G.
The truck could have been cleaner. Super friendly staff, very helpful.BARBARA S.
Customer did not leave a comment.DERRICK M.
Customer did not leave a comment.JENNIFER S.
I love this location. The staff is friendly and dependable. It is easy to get in and out with a truck, which is a real plus for me!GRACE M.
Owner was very helpful and accommodating.DAVID S.
Improve the entrance.KEVIN M.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.DANIEL H.
Customer did not leave a comment.MARK B.
Customer did not leave a comment.Savanna B.
Customer did not leave a comment.DENH C.
Great owner/franchisee. Just so helpful, friendly and good natured. Thank you!Kurtis C.
Very friendly, helpful gentleman in the office when I picked up the truck. Truck was very clean! Would definitely recommend!DARRYLLE S.
The low tire pressure warning light came on. I just recommend that you monitor the weather/season and check things like tire pressure as temperatures change.PAUL L.
Customer did not leave a comment.James H.
Literally came in last minute and was willing to help and I got everything I needed done on a busy weekend. Can't get that kind of hospitality anywhere!nick V.
Customer did not leave a comment.Tirrel G.
They are always so friendly and nice when I come here. I was struggling trying to pack a few things into my car and the trunk wouldn't close he comes out with two straps to help me close my trunk. I wouldn't go to any other location to rent a U-Haul the customer service can't be matchedSHAQUANA P.
Nothing very friendly peopleMichael T.
The associate helping me was very nice and reliable I. Helping me prepare for my move and rental.Jasmine W.
Customer did not leave a comment.ANDREW D.
Customer did not leave a comment.Christopher G.
Very accommodating . I'm not new to this location for service I'LL BE BACK. O'CauseCAROL O.
Customer did not leave a comment.Donald G.
Not a thing!ELLEN B.
Customer did not leave a comment.Kelley K.
Customer did not leave a comment.LEVON R.
Customer did not leave a comment.MICHAEL F.
You can look into reimbursing my payments. Your company took out two payments of rental from me. I only rented out one truck over the weekend. Can someone call me in reference to the payments that were taken out of my account. I didn't receive my $50.00 guaranteed for not getting my rental. My number is 910-305-4178. I have a good relationship with Jus Storage. I just need to be compensated of the rental in which you guys took out of my checking account.KELVIN P.
Quick and every detail was covered. Faultless service and great value for your money!Frank R.
The staff was so friendly and informed me of each aspect of the agreement. The truck was in excellent condition and easy to drive. Very pleased over all. If ever in need again, I will definitely use UHAUL in Aberdeen.Kaye A.
Customer did not leave a comment.MICHAEL G.
Wonderful service!!Joe U.
Customer did not leave a comment.Shekeeta M.
Customer did not leave a comment.JEROME H.
Trailer had seen it's better days but was clean and free of defects. Randy was a good guy. Only recommendation I have is to pave the area where trailers are stored. It was fairly muddy and had puddles in spotsRandall S.
Customer did not leave a comment.EDITH C.
Customer did not leave a comment.KATHLEEN B.
Customer did not leave a comment.Linda T.
Customer did not leave a comment.ROBERT C.
this place and the people there were grate, But the people at the frist were very bad,paul S.
The service was perfect and friendly. Best U- Haul experience yet!SUSAN A.
Gentlemen in the office helped me hook up the car hauler- saved me at least 10 min of getting in/out of my truck to line up. Large parking lot made trailer return easy.MICHAEL B.
Customer did not leave a comment.roger S.
Customer did not leave a comment.TODD E.
While returning the truck, the poorly maintained tires completely shredded and left us stranded. The person at Jus Storage was rude and unconcerned. After 24 hours of loading and unloading furniture, we added another 3 hours on a busy highway waiting for assistance so we could get the vehicle repaired and returned. We are renting a vehicle for the next part of the move and would appreciate a discount on another rental. I'm just glad we were only inconvenienced and not killed driving this unsafe vehicle.LARRY W.
Customer did not leave a comment.Richard W.
Customer did not leave a comment.Carmela G.
Everything was great. Nothing to improve.Robert S.
The owner of the business was super nice and helpful. Everything was ready to go when I got there.Kaylin C.
Nothing, all good.Robert C.
Charged me extra due to a mistake they didLazara R.