Customer Reviews for JW Buildings T Byington Contracting
(U-Haul Neighborhood Dealer)

19 reviews

13375 State Rte B   Sainte Genevieve, MO 63670

(573) 883-8813

Location Hours

  • Mon-Fri: 8 am - 1 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 7/3/2021 - 7/5/2021: Closed

Services at this Location:

Contact Us

(573) 883-8813

13375 State Rte B
Sainte Genevieve, MO 63670

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 1 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 7/3/2021 - 7/5/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Was not able to return the truck using the U-Haul app. Tried calling U-Haul but was on hold for better part of an hour. I finally called the local drop-off number and my rep was very helpful (should have done that in the first place). She said that some people have trouble getting cell signal based on their location. She checked me in at my original 9 am drop-off time. All Good!

THOMAS W. 
Rating:
1.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
4.0

Customer did not leave a comment.

alice J. 
Rating:
1.0

Had booked a pickup for 11am, and no one showed until 11.30am. Didn't even have the decency to apologize for keeping me waiting half an hour. They didn't do any kind of inspection.

Arthur D. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
1.0

I wanted to rent a truck from a local business. I called to see what size trucks they have, larger than what I needed but better than too small. Told him I would be there shortly to get it. Drove 30 minutes to get there, and no one was there. Tried calling over and over, no answer. And the only truck in the parking lot was a 10ft truck and not the 15 for truck I was told was available. Maybe that is why they locked the doors, turned out the lights and left. I have no idea. But horrible customer service.

RIVER F. 
Rating:
4.0

Customer did not leave a comment.

William T. 
Rating:
3.0

Customer did not leave a comment.

Mark E. 
Rating:
4.0

Customer did not leave a comment.

Sheila M. 
Rating:
4.0

Customer did not leave a comment.

SHARON H. 
Rating:
3.0

The application in my phone would not sync with my GPS. After dealing with that for 10 minutes, I called the customer phone number. The lady was super nice but the response was to try the website on the internet which took that much longer. Just kinda irritating.

Jason A. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth W. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
4.0

Customer did not leave a comment.

PAM B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
3.0

na

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Justin B. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Absolutely nothing!!!!

Skyler N. 
No reviews have been submitted for this location.

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