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MEGAN H
Customer Reviews for K&C Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tony the attendant there was extremely helpful and friendly. I’ve pickup at this location 3x and he’s been great everytime.
KOSAL KI always come back here for Uhaul rentals. Tony is great, super professional and nice! Sad he will be moving out of state soon. Hopefully I have another rental before he leaves.
CLAUDIO DGreat service. Efficient and easy.
BRAD IThe greatest U-Haul location hands down! Seamless process, quick, efficient, and all the above. Will definitely be returning/recommending to others.
RAMIN ANothing dervice good
FAUSTO JTony is a dope pimp. Thats why I only rent from this location.
Mike HVery tight, not enough space to even sit in the truck
Akash ADaniel at the San Juan Capistrano location was extremely helpful and professional . He peeempted all me questions and provided amazing support attaching the trailer to my car
Steven RGreat experience truck ready when I picked up Staff working front desk very helpful and friendly.
CHERYLE FTony is absolutely incredible!! He was so helpful and really made the stressful moving process more relaxing and enjoyable! Tony helped me get everything that I needed set up, I’m very thankful for him and his help. HE NEEDS A RAISE!!
KIANA DTony was great! Very helpful. Thank you!
Katelyn TVan wasn't very clean. We were told to return it full even though it wasn't full, paud about 30 bucks over what we needed to and didn't receive any type of refund for doing so
Ahmad SExcelente
Karina HU haul is the best
Roy HJust to let you know the seat belt buckle is stuck and is not working i got a warning because it doesn't work, need to be change immediately.
Isidorus SGreat service.
Christopher EAll good
ROY MGreat customer service.
Jay LAbsolutely! This was the best customer service and will definitely recommend this location!! The van was ready and clean 💯
PAUL GExtremely fast in and out. Most other U-Haul’s I’ve been to it seems like you’re an inconvenience rather than a customer. This is the U-Haul. I’ve been looking for for the last 50 years.
CRAIG HBad
ARMEL NQuick and efficient
DOUGLAS MTerrible ingress/egress. Location is in an unexpected area. Equipment needed cleaning, caked with mud. Next time I will use a different location to rent from.
DANIEL MWay better than most uhual stores. I was out with my rental in no time.
IGNACIO GThe clerk who helped me check in and check out was awesome I'm sorry I don't know his name but I give him 10 stars.
Dana BAlways a perfect experience at this location.
WILLIAM TTony was great and helpful, and I will use this location every time!!
ELIZABETH SGreat place to be in and out
ANDRES FSince this is a small location, I did not see a sign showing the day/times they were open and they should also post a sign on when they will return to the office when they leave the office during business hours.
ROBERT BOMG! TONY IS DA MAN! SUCH A TOP G PIMP! EXCELLENT CUSTOMER EXPERIENCE! THANK YOU!
Mike HThis location is such a gift. Quick and easy, staff is friendly and efficient.
Ignacio GTony went above and beyond for us and was very accommodating to our needs
JESSE GGreat customer service. The u-haul employee staffed there did a wonderful job and provided excellent customer service.
Alexis BTony is very helpful and efficient!! He was more than willing to answer all my questions and try to figure out my pickup truck situation. Thanks, Tony (Joe)!
YEON RTony was great! Really quick and easy rental (actually booked 2 - 10’ers for the same weekend. I would highly recommend this location. Open 7 days a week, all day; so renter friendly.
William TPerfect
ANDRES FAmazing customer service! Thank you!
Mike HThere was no one there when I dropped off my truck which was no problem but I would have liked to spoke to someone to make sure things were on the up and up but it came out true and you all came through thank you good job
MIKE CBest place in santa ana ca
KADIR KBest location in santa ana
KADIR KTony is a very professional and nice person, your company is lucky Hiro have him
SAMMY TLocation is quick and efficient, Tony is always ready to help.
Ignacio GThe gentleman that worked at the location had excellent customer service skills. Very friendly and helpful. Diligent on details.
LISA CIt was very professional level of sales person in this location.
MARK KExcellent @ professional customer service. Very convenient location. Highly recommended !
CHARLENE BVery professional service
MARK KStaff was very kind and helpful
Alexander SCustomer parking could be improved.
DAVID CThe attendant was so friendly and nice to talk to. Would recommend this facility highly!
Jeff BA very unique property. The Sunday employee was professional, helpful and courteous. He got me hooked up and on my way immediately.
JAMES BTony was super friendly and helpful- allowed me to bring back the trailer later than I had scheduled it for with no issues. Great guy!
ARIANA SNothing! Tony is amazing as always! Give him a raise!
Stephen BThe van had pet hairs and smelled like animal urine It would be great to make sure the van is vacuumed and shampooed it’s obvious a customer had an animal in the van
SHARON S