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LADONNA S
Customer Reviews for KDR Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people at KDR were the only good thing about this entire experience. We were originally sent to a location a few blocks away (413 Main St, Alta Vista, VA), which was completely abandoned. The people at KDR helped us get the drop off location changed.
Jillian SI live in Lynchburg. I had to travel 40 miles south to Altavista to pick the truck and dolly up. Them drive back to Lynchburg when there are two large U-Haul locations in Lynchburg. The drivers seat is uncomfortable and no lumbar support included. I felt like I was bent forward the whole drive.
Ronald SI was charged $300 after drop off because it wasn't input in the computer right
jodi WVery nice people to work with, no hassle
Ronald F3 in the business none helped back in a space or unhook. Give no recite of drop off.
Kenneth MManager at the drop off location was especially helpful. Exceeded all expectations.
CHRISTOPHER ETried to say I didn't have the correct amount of gas in truck. Was reading wrong Guage. Other then that they were ok
KENNETH BWould like a printed receipt.
Mackey I