Once. Again there was nobody around. If you're unable to use phones, iPads etc well, you are out of luck! Not everyone in the country can use these tools efficiently. When I book something I want the option of speaking with a representative.Tanner C.
Customer Reviews for Keeps Mechanical Services Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My original pick up location was at clyde and they were sooooo inefficient and very incompetent. Inspite of booking more than one one ahead, inspite of doing follow up calls to make sure things will go smoothly on pick up day and inspite of sweet assurances every follow up call,.. commitment was not delivered as promised. The agent not even calling to inform i got no truck come pick up day. I got the info when i myself did a last follow up call a day prior my sched. No action from u haul to correct a big blunder. Not even a manager made an effort to contact me inspite of communicating my complaint.Jonjon M.
Service was very friendly and efficient.DIANNAM B.
Better service. Have a truck where you say you'll have a truck. Not charge when you inconvenience a customerRyan D.
Customer did not leave a comment.Matthew D.
Gina my customer service agent was most accommodating very professional and very knowledgeable I cannot say enough good things about the way I was treated there from the pick up to the delivery of vehicle upon return everything was flawless thank you very much Gina and thank you U haulRob S.
The windshield had not been cleaned. As well the passenger side windshield wiper is in need of replacement.Calvin P.
Gina is AWESOME to deal with.joe D.
Customer did not leave a comment.Grant P.
Customer did not leave a comment.Wes N.
Change you system. Very old and slow Way of doing business...Eric L.
I felt like there was a lack of space for knowing where to park the truck.Marlene A.
Gina was awesome. Very helpful and courteous. A pleasure to deal at this site. .Greg B.
Customer did not leave a comment.Dwayne H.
Customer did not leave a comment.Adam H.
Customer did not leave a comment.Steven D.
Very friendly and professional service and not hard to look atBuck B.
Customer did not leave a comment.Lawrence H.
Customer did not leave a comment.Michael Z.
Customer did not leave a comment.Mackenzie B.
Customer did not leave a comment.Don R.
Customer did not leave a comment.Jocelyn H.
Make sure they help hook up the trailer.not the customer doing it themselves.Barry G.
Gina was super nice and good to deal with. Thanks Keeps,Dean P.
Beautiful store. My Wife loved their furniture, and I appreciated that their Mechanics were personableSTERLING M.
Customer did not leave a comment.Kenneth M.
Wonderful! Great customer service !Jaime D.
A pleasure to deal with. Great service!JAIMe D.
We are happy that we're able to rent at this location although we had to drive 5.5 hours to get a U-Haul it was worth it. The Lady we talked to at this location was very accommodating and very nice. The truck was well maintained and very reliable. The only complaint that my boyfriend had was that no cruise control but other wise everything was excellent experience.Meraphy P.
Make your moving helpers cheaper..Larry B.
Would have preferred a pick up location closer to home - AthabascaCindy J.
Customer did not leave a comment.Dermod M.
Gina was exceptional in her service and help ptovided.Clyde S.
Such a nice ladyJamie H.
Customer did not leave a comment.Oran G.
Customer did not leave a comment.Morgan G.
Customer did not leave a comment.ron R.
Customer did not leave a comment.David G.
Customer did not leave a comment.Brenda W.
Gina is amazing! She was fast and efficient.Jeffery M.
Customer did not leave a comment.steven S.
The staff member I dealt with was super helpful and flexible was able to help me change my booking and knew the ins and outs of UHAUL wellJoanna N.
Customer did not leave a comment.Pearleen K.
I had to drive 3 hours to pick up the unit due to nothing being available in my home town. I only found this out two days before. I had made the requests two weeks in advance so I could get it. I was given extra miles but still had to spend an extra $96 in fuel.Patrick K.
When we returned the truck we were not given our full deposit back . We paid 100$ deposit and he would only give us back 40$ ? Very upset about that.Shelly G.
Inspect your equipment before renting out,we hooked up trailer loaded the car and found out the one of the tires flat. Damage was not mark and caused many issues when dropped off to different location.Hassan G.
Customer did not leave a comment.Darrell B.
Customer did not leave a comment.stuart K.
Customer did not leave a comment.Jesse K.
Super friendly and efficient. Excellent Told them about the dirty blankets and they were right on it to have them cleaned. Overall experience was very positive and would do it again. Great service, and value. ThanksEllis M.
Nothing. Everything was fantastic!!Larry I.
Keeps mechanical was exceptional to deal with when the U-Haul in Gibbons was not equipped to receive a trailer. I will never drop off or pick up from the gibbons location.John F.
Customer did not leave a comment.Tracy S.
Customer did not leave a comment.Lewis R.