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Tucker M.
Customer Reviews for Keiths Uptown Tire & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's was great. Nothing more needed. Thanks
Charley B.Left tail-light/blinker did not work. Agent tried to trouble shoot incorrectly using a 5-pin tester on a 4-pin plug stating the issue was with my truck. Sent me to local shop to fix. Shop determined it was burned out lights on trailer. Went back to agent but they were closed early on Friday. Cost me $56.79 in addition to rental. Called agent on Monday and he refused to do anything. Said I should have come back to him and let him do it. I tried, he closed early. John Buehler 816-590-8647
JOHN B.Was lied to about the actual cost and left with nothing to live on for the rest of this month when I called to complain, was yelled at and talked over have contacted an attorney and will do all I can to warn people what liars and cheaters u-haul is
Tina M.Great customer service. Answered any questions I had.
Donald S.Excellent customer service!!
Haydn R.We dropped off the truck at 9 p.m. Location was closed but there was enough area to park and a convenient drop box.
Bobby N.Great Service!! Came in to help even though they weren't open on the weekend!!
Kevin R.The approval for the 24-7 truck was a ridiculous wait, getting my reservation or getting into contact at all was like pulling teeth.
Hannah S.Great people
Cindy J.All was great!
Robert W.Always excellent service!!!
Trisha S.The truck was not maintained at all I called and complaining it was so noisy and shaking to where I had headache for 2 days after that experience. Supposedly someone was supposed to call me from uhal shame that didn't happen never again would I do business with uhal.
Lirim S.Excellent Service!!!! Highly Recommended!!!!!
Ben P.The gentleman that helped hook up the trailer (Keith) was not friendly.
Josh F.I had no issues at all. Great experience.
Angela S.Fantastic service again! Such a good experience. Thank you!
Karen B.Keep doing what you're doing. Streamlined process and great customer service helped make this a nice experience.
Karen B.The area was very dark. If I hadn't had a flashlight on my phone it would have been impossible. The lock used on the back of the truck took over 30 minutes to get off in 10 degree weather. Access to the keys need to be more accessible.
Tim R.Everyone was very helpful.
Davey M.I dealt with both Keith and Janet when I picked up the unit. Both were polite, professional and helpful. I still have a billing issue that is being worked through. Janet has been amazingly helpful so far. She contacted Larry Timpe, who also was very responsive in correcting the issue and satisfy the customer. I also spoke to Larry in Springfield and he also was very helpful and assured me the problem was being corrected and I should have the charges reversed in the next 2 to 3 working days.
Dave F.Staff was personable and very helpful. I had never towed a trailer and they answered all my questions.
Eric A.Keith's MFA remembered me from my cal the day before. I was in and on my way quickly. 4 X 8' trailer was ideal for what we needed. Thanks!
Steven A.Keith's MFA provides outstanding service and support. Jana Hye was very helpful, and Keith makes sure the equipment is well-maintained. I've used Keith's MFA for U-Haul rental many times and will continue to do so. Great operation. Thank You!
ROBERT B.The service I always get from the staff at Keith's mfa services is always the friendliest service everytime! There for they always get my business on renting a U-HAUL Truck and equipment.
Tim B.Have bigger trucks available at the areas, so a person don't have to spend part of a day driving over 75 miles one-way to pick up a 26ft truck. Instead has to settle for a 15ft truck cause its available there at that location, but now has to make around 4 trips instead of just 2 trips. So now I have doubled my milage cause smaller truck more trips, and not enough time to drive to get big truck. Good money making on your part, but hurts our wallets and pocketbook for so much a mile.
TIM B.Very helpful!! No problems at all had a very good experience.
BRUCE S.Great Service!! Thank you so much!!
DONN 1.Not present. Rude on phone. Was given a cleaning charge for no reason.
Christopher S.We dropped the trailer in their lot at night.
Karl M.I've rented several times from this location and they always deliver what I ordered, on time, clean, and in excellent condition. I'll continue to be a good customer of U-Haul. I don't have any suggestions for improvement--just please keep up the good service.
ROBERT B.friendly, helpful, convenient, and economical.
LEIGH K.I had to pick up the truck at their convenience, not mine, therefore creating an additional day of charges...
Ralph R.the truck was very clean. It got great gas mileage. And it ran very well. Thank you U Haul and MFA
TIMOTHY H.I reserved Trailer in Higginsville with no problem...but when I picked up Trailer in Carrollton...they couldn't get the price confirmed that I was told in Higginsville. I was probably there for at least 30 mins. Price ended up be a little more and I was OK with price...but took way too long to leave Carrollton, MO
Donn E.Very easy drop-off. Friendly staff.
Joseph B.They made it very easy for us with this move. Thank you.
PAUL/ NICHOL E.Nothing, they were great!
TRACI H.