Not helpful 😒 handed key to you. Asked if we would get a receipt. Was told it will go to the email ' told this rudely ' if we asked another question. Told the same thing rudely. Place has a few trucks wondering looking for truck. Not that big of a deal. This place just not helpful and kinda rude
Gina M
Brothers Market 13 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, MO 64067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff were extremely helpful. I would recommend this location many times over.
LYUBOV VDid not hook up my trailer rental properly. Came loose on a BRIDGE with my little one in the back seat. If they do not know how to hook up a trailer, they should not be doing it at all. This employee put mine and my little ones life at risk. It could have been a whole lot worse then it was.
Kristina GThe app suck *ss. Tried to pick up truck with it and had to jump through hoops for about 30 minutes then had to call u haul to allow us to pick up the truck 20 minutes east of where I set it up to pick up. Since u haul rescheduled without approval for me to pick it up an extra 20 minutes away then the app f up, I was an hour behind before I could leave 20 minutes east of where I need to load the truck. That part was unexceptable. Truck was clean, preped, and ready to go with 2 dollies. No mechanical issues and got 9.5 mpg
VERONICA AThis location provided fantastic customer service, very professonal and friendly. I would recomend this location to anyone needing a rental. It was a little further to pick it up and return it but was worth the extra drive. Uhaul should be proud of this rental location.
KENNETH R