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warren j
Customer Reviews for Kelly's Tire And Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Patricia LNot the easiest location to back truck into designated spot.
JACK KTruck was clean. Customer service was awesome. Would recommend you guys to anyone. Thank you so much . Was also available at short notice.
VIOLA Sadvise then to not listen and make the clerk do their job of check-in gin instead of saying park across 4 lane highway out side gate and drop the keys NO who knows when they are checking in the truck and its in an unsecured place
Penny CWe didn’t get our equipment we ordered to help with the move then this specific location didn’t mention they were actually across the highway from the location given, we just sorta winged it. Definitely not worth the hassle.
Ashley GThere were cigarette ashes in the cup holders.
Melissa AEverything was perfect except I paid for a dolly and there wasn't one. Otherwise perfect
Deb AKelly was very helpful & polite in a more than bad situation an really came through for use!
Nancy sGreat process and very quick.
Stephen MThe people at Kellys were great, the person that called me from the home office was an ass hole. He told me my reservation was cancelled due to the fact I did not pick up by noon on the day of pick up. I talked to the girl at Kelleys and told her it would be around 2-3pm before I could pick up, she said that would be fine. Guy at home office said he was still going to cancel the trailer. Moving is to stressful and that was un called for.
gerald jOnly thing I can think of is adding a 10000lb winch to car dollies for easier loading vehicles
travis jThey were quick and easy.
steve bThe truck was dirty in the inside and I needed to extend the keep of the truck and was told I couldn’t. Usually when renting a uhaul it’s for 24 hours. Also they charge me for 30 miles when I only used 10 miles and wouldn’t refund me my money which was $20.
OCTAVIA MThink of creative options when renters present unique troubling issues. Friendly service.
Boyce Gcustomer service was perfect
PHILLIP FGreat service !
JANE HI give you a 10
Daphney JI am highly satisfied with the service at this location.
jonathan rGreat customer service!
Amy SUpdate business phone number.
Donald LKind and helpful staff
Rufus BMom and dad are using that location to pick up a truck to on the 20 th of June
Jim CVery quick and user friendly
Stephen MThere is nothing to improve. The young lady at the counter was nice and handled my rental with ease. The gentleman that attached the trailer to my vehicle was knowledgeable and quick.
Jerold W[1] Cab interior was not clean. [2] Contact phone # on contract is an invalid number. [3] Cab leaks @ top over drivers left shoulder [4] van inside top left leaks [5] incorrect milage listed on contract did not allow an electronic return. [6] waited appx. 10 minutes to speak with customer service rep.[7] Customer rep call 3/10/22 @ 5PM - EDT and ask when truck would be returned
John AVery well run operation and people were friendly. The whole process went very smoothly and would highly recommend
KELLY APut some one in office who know how to count,and know what they are doing.Tell what you expect,if you rent for 4 days let them know that they have to pay for 5 days.I will NEVER go there again.Thanks for asking. Now You Know.
ANDREW SRealize that a photo does not tell you if a vehicle is clean. It has lots of flies in can and can/loading area smelled like hogs and hog feed.
TIMICIA WVery professional quick and easy process.
MONICA LGood business attention to the customer!!
Elizabeth H