Customer Reviews for Khyber Market
(U-Haul Neighborhood Dealer)

3 reviews

4620 Watt Av   North Highlands, CA 95660

(916) 473-2479

Location Hours

  • Mon-Sun: 9 am - 9 pm

Services at this Location:

Contact Us

(916) 473-2479

4620 Watt Av
North Highlands, CA 95660

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Let them know if you're not there within 2 hours it could be rented out.That is what happened the first time.Second time they did not have what I needed after having reservation.Third time my helper could not take off,he did twice already.Fourth time was a charm

Luana J. 
Rating:
5.0

Customer did not leave a comment.

Fazilahmad S. 
Rating:
1.0

This location shows no signage of Uhaul, and the phone number listed was disconnected when I tried to call. I entered the location (some kind of meat market/grocery store), and had to find someone working there. An employee yelled for someone else in the back. The employee then gave me their cell phone with someone on the line asking for my credit card info. I was very uncomfortable with this given the lack of legitimate information and poor communication, so we had to do it on their computer, with the same person on the phone. I was sitting in the office for over 20 minutes while the "employee" was walked through the process with the person on the phone in a different language. The trailer was in poor shape and needed serious lubrication just for the hitch lift to function, it was so jammed up we both broke a sweat just to lift the thing. I lubricated it and ensured it's function was better when I dropped it off. Rude, non existent customer care, and a bit of a language barrier. I requested a printed receipt and found that the total was not only more than my quote, but more than they told me it was going to be! They included some kind of warranty/insurance policy that I did not want. They didn't even ask me about it, they simply included it and charged my card. That is illegal. I was so frustrated about the issues and delay, that I just let it go because at this point, I was very late for a hard set appointment. I've never had a worse experience in my life, so unprofessional for something as simple as picking up a trailer.

Clint W. 
No reviews have been submitted for this location.

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