Customer Reviews for Kilpatrick Tires & Carwash

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kilpatrick Tires & Carwash

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Debra B.
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Very nice and great service.

Chris L.
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Can you please explain to me why i was charged $186 to use a 15ft truck for 1 day? It was pucked up on the 25th approx 1pm and returned approx 11am on the 26th. Your website say 29.95/ day + the mileage fee. No one told me that "a day" was not really a day. I would like a refund!

Marichell G.
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Customer did not leave a comment.

graig D.
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Do not use Kilpatrick for any Uhaul rentals. I rented a car dolly from them and I asked what the width requirements were. He asked me what car I was going to put on the dolly and I told him the make, model and year were. He told me that the dolly would work. When we tried to load the car on the dolly it would not fit, it was too wide. I brought the dolly back to Kilpatrick and he asked me if the dolly did not work because I brought the dolly so quick. I told him the dolly did not work because the car's track was too wide and asked if he would credit the charges back to the credit card that I used to rent the dolly. He told me he could not do that since I left with the dolly, I said that you said the dolly would work and it did not work and I should be refunded. He refused and told me to call UHaul that he could not help me. I did call Uhaul's customer service and was credited back the rental charges. I have since used Uhaul, but will never used Kilpatrick again, He is a dishonest businessman and should not be representing Uhaul.

SABRINA D.
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Everything was great

WILLIAM N.
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Update or perform preventive maintenance. trailer I got was ok but needs inspection on frame.

Samantha K.
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Customer did not leave a comment.

KEVIN D.
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The location and proprietor was great but my experience this time with U-Haul overall was horrible!! It took me over an hour and a half to get my contract and the trailer due to Uhaul messing up my reservation. I had emailed confirmation and still they couldn't figure out what they had done wrong. Employee at local U-Haul was rude in person after keeping me on hold for nearly 15 minutes prior to me hanging up and driving there. I will look elsewhere next time.

Adam T.
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Place was dirty. Couldn't hardly open the door to get in the hitch and plug were full of mud. The person doing the rental agreement was slow.

jennifer H.
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Customer did not leave a comment.

Michael W.
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Customer did not leave a comment.

Susan B.
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Milage in truck was wrong, self check out would not let me upload pic to correct. Self check has become a pain in the butt. Could not check it back in thru app either. Not happy with uhaul.

Scott K.
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Told attendant and showed him leaky trailer

jennifer M.
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Customer did not leave a comment.

Darren P.
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Customer did not leave a comment.

pamela M.
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Don't apraoch we with sedimentation to tell me move the truck and face it to the street, men working there should do that.But overall Mr kilpatrick was very professional. Thanks so much.

Hong V.
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Very nice and professional.

EDMUND S.
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Customer did not leave a comment.

AMBER M.
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This location may set off the wrong impression at first glance as it also triples as a tire sales and firewood sales location. So it's a little untidy but the people there are great, I was not dissatisfied with the service there.

shannon B.
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Customer did not leave a comment.

LINDA C.
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They assisted with hooking up the auto transport, which was wonderful.

ANDREW O.
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Customer did not leave a comment.

Gloria K.
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This was not the location of choice opening times for business did nit meet our schedule for loaders. Truck was not full of gas ran hot on our trip had to keep stopping to let truck cool down. Oil pressure gauge was very low and stayed there . These problems made a stressful trip.

kitty M.
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Customer did not leave a comment.

bill M.
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Customer did not leave a comment.

James D.
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Handler was courteous and helpful. The truck was ready to go. I was in and out, no hassles. I got exactly what I needed here.

LINDA J.
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Let customers know that there is no ramp on a 10' truck. Made moving just a bit slower and harder.Would have gotten larger size.

ERIKA S.
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They had a truck waiting for me after the place I was suppose to get one was closed. The gentleman was very efficient and courteous. He also gave me the bigger truck for a lesser price since the other was unavailable.

Adrian B.
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Customer did not leave a comment.

ADRIAN R.
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Customer did not leave a comment.

BRENT A.
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Customer did not leave a comment.

GINGER G.
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Customer did not leave a comment.

OLE MARTIN S.
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Customer did not leave a comment.

CHRIS P.
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Customer did not leave a comment.

JOE W.
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Customer did not leave a comment.

BRYAN G.
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Clean up the place it's scary and nasty

KAREN R.
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Customer did not leave a comment.

EUGENE G.
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The service at this location was excellent. My complaint is with uHaul policy and not this location. I rented one way and the mileage allowance by uHaul was too low and uHaul charged for extra mileage.

PENH K.
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Location address is wrong

Keith V.
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Customer did not leave a comment.

ROBERT D.
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Awesome customer service!

troy L.
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Customer did not leave a comment.

Christopher K.
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This location was by far the worst I've been to. The parking lot was riddled with potholes, there were a bunch of cars for sale in the front, and the shop was no more than a trailer.

PATRICK J.
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When calling locations for information we are put on hold to long and sometimes no one ever returns.

JAMES M.
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This location appears to be a one man operation that keeps irregular hours. I asked for a 5PM Saturday pickup, and was switched to noon which was very inconvenient. He told me he would be open until 3:30 PM. I arrived about 2:50 and was told he was closing up. I was able to pickup the trailer but it was a very unprofessional experience.

Connie L.
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Customer did not leave a comment.

Bob D.
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The Uhaul site doubles as a used car lot. The Uhaul man was not there but the used car salesaman told me he would take care of it....the busuness barely had a sign on it. The lot was bumpy.....I would take away the Uhaul business from this place.

CINDY M.
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A little more light at drop off would be helpful otherwise great -:)

LAWENDA D.
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It was a used car service - the customer service was awesome tho.

SHEILA M.
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Customer did not leave a comment.

DANIEL F.
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Mr kilpatrick was awesome

James U.
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Customer did not leave a comment.

DONNIE D.
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Customer did not leave a comment.

THOMAS W.
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Customer did not leave a comment.

DANIEL D G.
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Customer did not leave a comment.

jane F.
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Customer did not leave a comment.

JAMES W.
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Customer did not leave a comment.

ED G.
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Had to wait for the truck and I was overcharged

carol P.
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Does not apply to this location; when a customer calls for info, the info given should be more accurate because i called before i came and almost did not get a truck but it worked out but I am a cancer patient and really do not need the stress.

MAURICE N.
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Customer did not leave a comment.

al T.
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Customer did not leave a comment.

BENJAMIN R.
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Customer did not leave a comment.

ALAN B.
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The employee didn't know how to hook up the car dolly properly. The alignment was off on the truck. I had to fight it for 500 miles.

FRANK D.
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Customer did not leave a comment.

mellisa F.
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Customer did not leave a comment.

SHALANA A.
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Customer did not leave a comment.

LAURA K.
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Customer did not leave a comment.

CHRISTINA F.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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