Customer Reviews for Kinfolk Co Op & Variety

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kinfolk Co Op & Variety

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Henry P. on

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Customer did not leave a comment.

Terri K. on

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The location was closed at drop off, however appeared to be clean.

Wesley S. on

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The back lever of the roll up door was left in a lock position. Was really difficult to dislodge from that position. Also lots of dirt, debris, and toilet paper (damp) was in the bed of the moving truck.

Sara N. on

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JON G. on

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WILLIAM W. on

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I think this truck, possibly, had been in an accident. I drove a 26-foot box truck for 700 miles, from NC to AL. The truck was in poor condition: 1. The driver's door allowed cold air into the cab when driving and it made a deafening, whistling noise the ENTIRE 700 MILES. 2. I had to struggle the entire way with the steering wheel; the truck was constantly hunting (going left to right, right to left.....).This truck is not road worthy, in my opinion and should not be allowed on a 700 mile trip!!! We have ALWAYS used U-Haul when moving, but I will look for someone with better equipment in a few weeks when we move another load to Mobile, AL.

molly M. on

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Extremely sensitive to my needs and deadlines. Great customer service and flexibility!

molly M. on

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Extremely sensitive to my needs and deadlines. Great customer service and flexibility!

Mary M. on

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Extremely sensitive to my needs and deadlines. Great customer service and flexibility!

molly M. on

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Extremely sensitive to my needs and deadlines. Great customer service and flexibility!

Andrew C. on

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Very friendly/helpful

Tabetha C. on

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Wesley H. on

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JON G. on

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Steven B. on

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Went out of their way to make us feel at home. We broke down 100 miles from home and had to pick up a piano. They had the right truck for us we were in and out and on our way in no time. Highly recommend this store they were great.

Brian H. on

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This location is not where I booked the equipment from, it is about an hour away from Hendersonville NC. Hendersonville didn’t have the trailer that I had reserved. I was not expecting to pay the bill and spend my time to chase 2 hours after equipment that had been reserved over 3 weeks prior to the pickup date. I don’t believe the issue was at the local level, it is the U-Haul corporate that needs to get there act together. The rent was confirmed a week before the pick date.

Wesley H. on

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Great customer service. Takes care of us everytime we need trucks for our moving company in Marion, NC. Moving Made Easiest. (828-803-9283,

irish J. on

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New processing system seemed to not work properly

Linda C. on

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Great facility and employees were extremely helpful and nice.

Patrick O. on

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Courtney W. on

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Rebecca S. on

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Jose C. on

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Awesome people! Loved!!

Philip H. on

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Pam R. on

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I think your representative could use a little more traing. I was there well over 40 minutes just to rent a car hauler.

Wesley H. on

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Fantastic place to rent anything you need. Not to mention their awesome little store has all kinds of cool things!

David P. on

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jonathan W. on

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Staff was friendly and had helpful suggestions for loading/trip. Shipping blankets were clean, folded, and in a large plastic bag.

PATTY P. on

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slow service. over 1 hour waiting in an extremely warm store (no a/c). only one computer (many operator problems, which made the service slow). they did take the time to go over backing up the trailer with us which was helpful.

Linda R. on

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ensure vehicle cleanliness' there was a spill in the cup holder- gross. Better equipment inspection. I got a rusty old trailer with a bad brake, that should never have gone on the road

Brian G. on

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Linda T. on

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As your second day open, I felt the process went well. I appreciated the friendliness and helpfulness - and water on a hot day! The location is very convenient, right off the highway, and if you continue to have the items I need, I expect to rent here again in the future.