for three days now i have tried to return a dolly and finalize my bill. no one ever there. says hrs are m-f 8am to 5pm. been there 3 days in a row around 1 pm. called number on door with no answer and no options to leave a message. i live 40 minutes away so i have to go out of my way now. i was in town for 3 days with no luck. i had contacted main office they took note of it. they couldn't even get in touch with dealer with phone number they had. still have an appliance dolly in my car.
Michael C
Customer Reviews for Kirkland Properties LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The parking was extremely tight so much so that I scraped a parked vehicle trying to back in a car hauler with a 26' truck. Personnel were professional and helpful but the parking was inadequate.
Greg DThe parking was tight. Trying to back in a vehicle carrier with a 26' truck was tough. I ended up scraping a car that was parked right next to the rental spot and had to take care of that. The personnel at office were very helpful and professional.
GREGORY DNone.
JAMES DMore experience with this location will make the return better experience.
BOBBY B