Customer Reviews for Kokopelli Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kokopelli Storage LLC

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Gasper G. on

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Convenient

Ryan-Niko H. on

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Customer did not leave a comment.

Chris K. on

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Courteous and friendly

John B. on

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Everything was fine but still haven’t received my 60 dollar deposit

JOHN H. on

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Gasper G. on

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During the rental when I got to my location to load my cargo I had a hard time opening the ramp gate of the trailer,apparently the right pin was bent and the gate was slightly off center the left side was good After I loaded again I had a hard time latching the ramp gate But was lucky to get help from others so I could come back home safely I told the attendant about the problem she took it off to get it fixed

Thomas T. on

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Leslie W. on

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Rosa G. on

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Brian H. on

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Johan N. on

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MARK D. on

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I dropped off truck Saturday afternoon at 2 pm, was charged 20 dollars for after hours drop off, that has never happened before, , very disappointed with u haul this time

Larry J. on

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Customer did not leave a comment.

Jearlee L. on

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Had to drive 130 miles round trip to pick up truck.

Gary H. on

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Nothing, The lady who helped me was outstanding.

Melissa A. on

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I got there to pick up my reservation ballhead location they already sold it from underneath my feet had to drive 35 miles backtrack which took an hour to get there to rent a bigger one for more money end up getting it from Golden Valley. Air conditioning was broke it turned on but I only blew through the Defrosters and was extremely hot for the 4 Hour drive.

KEN B. on

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Douglas P. on

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I renTed the 6x12 enclosed trailor, had a flat tire right before I left, called u haul and they had a tire guy come put a new tire on in less than 30 minutes. Exuipment was oustanding very nice and safe. Will always use and recommend UHAUL. They even covers my 1st Mont rent at a storage unit. Again EXCELLENT service and equipment. Thanks!

jeremy A. on

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JENNIFER A. on

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Very friendly staff. Cheap for what we needed the trailer for. Will be using them again!

stephen F. on

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The lady that manages the Golden Valley U-haul on Kirkland Rd. is so kind and helpful. I will recommend this U-haul & Storage to everyone I know.

Dean A. on

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Great Service

stephen F. on

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So very helpful!!!

ROBERT C. on

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Roy N. on

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The lady there working what's awesome she was very cooperative and helpful the move-in was really smooth and I'm totally satisfied I recommend your place to anybody

Jamie A. on

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Jay L. on

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Professional, courteous, and clean run facility that's easy to get to right off the hwy. Definitely has made my move to the Golden Valley area a lot less stressful. Thank you!!

ron C. on

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I was satisfied with this location and personal.

Thomas T. on

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Jose M. on

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Nice clean facility, great customer service and I was happy to have last minute truck available to move to California and the rental price was great ??

DAVID S. on

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Tried to rent a car dolly. When we did a pre-trip check on the dolly, we found out One light was out so it wasn't street legal. Switched over to two axle trailer. When we got to the pick up point for our vehicle we were getting. brake fluid was pouring out of the left (drivers) rear brake (photos available) We had to top up the surge brake MC before coming home. When we notified the vendor of the issue, she has us park the trailer back on the ready line, even with the obvious leak. It was still there 2 days later. Apparently it was still being offered up customers' use. This is NOT a good way to do business. If I'm not mistaken, I ended up having to pay the higher price for the trailer over the dolly even though it was a Uhaul equipment problem that made the trailer necessary. Again: this is NOT a good way to do business.

Daryl H. on

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Christie L. on

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Max M. on

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Jack T. on

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Keith H. on

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I had to cancel the storage unit reservation so never really interacted much. What I did find was excellent customer service on the phone.

MICHELLE V. on

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Staff was always very friendly and professional

JOE M. on

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I was with these guys for around 8 months, I never had a late payment one time. Yet that didn’t change them from putting locks on my unit 1 or 2 days before my payment was due.

DEANNE C. on

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Awesome place! I will definitely use them again if I need another storage unit or to rent a Uhaul! I'm very satisfied with them! 😀