Lady that checked me in was wonderful !!!! It was a little difficult to get the big uhaul back there due to the concrete being so uneven but manage to get it done thank you so much
Kellie R | ReservationKokopellis Golden Valley
417 S Kirkland Rd, Golden Valley, AZ 86413Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.0 Average Customer Rating
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Lady that checked me in was wonderful !!!! It was a little difficult to get the big uhaul back there due to the concrete being so uneven but manage to get it done thank you so much
Kellie R | ReservationKristi was very helpful and very nice
ALBERT G | Overall ExperienceFind someplace else to go to. Mice & Roaches in storage units. Missing packages. They don't return deposits. And have the most unpleasant women at the desk. You get what you pay for at this place. Low class dump.
Jennifer S | Overall ExperienceThe only issue was the uneven pavment.
John R | Overall ExperienceCourteous staff...happy with service
Jack P | Overall ExperienceThe staff were awesome. If something came up they were always ready to handle it. It was overall an excellent experience. Thanks to them all.
Edward M | Overall ExperienceOnly one employee was always nice, professional, and treated me like a valued customer. Her name is Judy. She is the only thing good about Kokopelli storage in Golden Valley, Arizona. On the day that I emptied and swept out my storage unit the other lady was yelling at me and caused my car to get hit my the gates closing on me and then she refused to do any closing paperwork.
Crystal L | Overall ExperienceStorage was full of spiders and mice. Weeds were present throughout property. The ground is awkwardly slanted making loading and unloading difficult. Staff was nice.
Christina M | Overall ExperienceMy unit was burglarized.
Philip M | Overall Experiencegreat people
Betty A | Overall ExperienceUnit 39 shouldn't be rented to senior citizens. The slope of the cement is tooooo unmanageable for elderly people ‼️ Sincerely
Lynn S | Overall ExperienceThe staff at this unit was very helpful and helped us with good suggestions. This facility did very well for my needs. Very friendly. and business oriented...went over everything to my understanding. Thank you
Kathy Q | Overall ExperienceVery unprofessional front office. Storage unit was infested with mice. Should be getting a refund, office person just laughed. No refunds given.
Jennifer S | Overall ExperienceI had to take my own weed eater down and clear the front of my unit. Everything was always dirty and dirt on the concrete. The spring on the door was bad and had to secure it myself so it wouldn't close on me. I left the unit cleaner then I found it when we moved our stuff in.
Terry W | Overall ExperienceDiving thru the drives to the units is like being in a fun house, It is so tight and bad it felt like the tuck was going to roll. how they ever got this passed by a inspetor is amazing. Stayed 2 weeks and moved my stuff.
Paul E | Overall ExperienceOffice staff professional and helpful!!!
Brian I | Overall ExperienceAll good. Well maintained
CLAY F | Overall ExperienceThe area and rooms are dirty. We had to set traps to kill mice, rats, lizards, and rattlesnakes. We let the management know but they did nothing. The entrance gate was stuck open for weeks. It's really tight trying to get around in the facility.
Ronald P | Overall Experiencebest storage i have ever used excellent service excellent customer service.
KATHLEEN J | Overall ExperienceThey are really nice here and always polite! Clean and safe place to store your belongings!
Nancy E | Overall ExperienceI only needed the extra storage for a few months while moving but will use Kokopelli again if the need should arise
WALTER P | Overall Experience