From the warm welcome at the counter to the time we returned the trailer, it was one of the easiest Uhaul folks I have worked with. thank you for your great and kind service.Alycia K.
Moving Truck Rental in Golden Valley, AZ at Kokopelli Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Golden Valley, AZ 86413
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They overcharge for extra days when equipment returned on time. SeeJohn B.
The drop off location has charged me on 2 separate occasions for late fees when the vehicle was dropped off early. How many customers have they done that to that haven't paid attention to their bill?JOHN B.
told me i would get money backLeo D.
1st you did NOT have a truck for me in BULLHEAD CITY!! So then YOU forced me to get the truck in GOLDEN VALLEY. I contacted that location and I WAS told you would NOT CHARGE me that EXTRA MILEAGE. When picking up the truck, I was told I WOULD NOT get mileage off. so NOW WHAT are my choices, I had to have the truck, so somewhat FORCED to get the truck!! I called your 1-800-U-Haul # because Golden Valley location, said Corporate was the ONLY WAY to get my mileage credit, they told me they couldn't do that, but that the GOLDEN VALLEY is the only way to get that. So bottom line, "I DON'T like being LIED to" I will go to the end of the world before I ever have to deal with U-Haul again. That is exactly what I will say to ALL my friends & family before the are screwed by you!!!!!!!!!!!!!!!!Donna C.
Location was closed for 2 hours when I went to drop off the trailer. The renting location was very helpful closing my contract. Did call to the drop off location and she was helpful too but was concerned I would be held responsible if trailer was stolen from the time of my drop off till the time the drop office location returned to their office.dennis B.
They are close on sundays but do have drop offs and explains very well where to leave keys and contract. thats good so they can verify better who had rentalFRANCISCO R.
Doghouse on was putting out heat and burnt my Cousin foot on the rite side of cabkeith M.
Employee would not click on "use card from reservation" link. Made my employee go to Kingman to have this done. Then was closed and cost me an extra day!!!! VERY POOR SERVICE!!!krista P.
When I arrived to return the truck I had a storage unit on reserve in which case I was placed on a 30Â° angle Hill and put in a storage unit at the very end of a run but I couldn't get my truck out of without backing up the 26-ft U-Haul truck out of the U-Haul environment whoever laid out this U-Haul design should be fired. Went to ask the U-Haul lady if I could switch to another unit so I didn't have to load my stuff uphill and she went for lunch so I had no choice but to continue on and back that 26-ft truck up out of the U-Haul environment would sat on a hill. Needless to say I'll be retrieving my items within the 30 days and will never again use this particular U-Haul in the future.Jeremy A.
Daughter was Satisfied. Thank youALYSSA L.
I dropped the trailer on 9/5/20 not 9/9/20Karen S.
Awesome people and good trailer. Oh ya it was cheap too.Calvin C.
Great job.Jimmy C.
clean faculity with nice employee. your computer system is not up to date or very slow. The rental contract took awhile to complete. If there had been more people there to rent it would have backed up bad. The pos terminal did not work. I will rent there again, Thanksrob Q.
Once again, we were detoured due to the fire. Called and made arrangements to rent for one more day. Female extremely rude and said she had someone waiting.. Well i'am sorry that I got detoured with a 26' Uhaul due to the Bush fire.. let me just pull over right here in the side of the road and unload it and get it back to you.........Candace C.
Slways great customer service at this location!Marsha S.
Nothing needs improvement, as the drop-off was quick and easy.GERRY C.
Thanks for being covid-19 prepared.the place was sanitized and setup so that I felt being there was ok. The service was great. Thank youVirginia P.
Excellent customer service as always at this storeMarsha S.
Very nice place. Very friendly. Cute puppy. Quick and easy ThanksWilliam W.
It was short and sweet. everything went as plannedMark W.
Every thing was good.Dale K.