It went very smooth he was genuinely helpful and extremely PleasantVIRGINIA L.
Customer Reviews for Krankys ATV & Cycle Parts
(U-Haul Neighborhood Dealer)
Apache Junction, AZ 85120
(On Ironwood halfway between Apache Trail and Broadway)
Services at this Location:
- Mon–Fri9 am–6 pm
- Saturday9 am–3 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy check-in and return, no issuesKIM C.
Customer did not leave a comment.Mark D.
Customer did not leave a comment.David F.
The $19.95 price for a truck is very misleading. By the time all was said and done I spent almost $50 to rent the vehicle for one day. Also, the truck was pretty dirty. Like someone had taken it off road in the mud.Claude W.
Customer did not leave a comment.James D.
Customer did not leave a comment.Todd S.
Love the new app! What's great improvement and much quicker!GREG S.
Todd was exceptional. He was professional, helpful and courteous through the entire process. He made sure we were ready to go by taking care of all items involved.Roger S.
Absolutely will be my go to anytime i need a truck and trailer locally. Super nice and helpful guy at Krankys and was able to get me in and out in not very much time. Return was easy and quick as well.Jay C.
You charge to much per mile if you charge that much you should pay for the refuel or lower the per mile rate . But other then that all processes were as per usual you guys are the bestJeffrey D.
My reservation location, Shoppers, and pickup location, Krankys, were both very good in customer service. Very pleased. Thank you.david S.
Todd at Kranky's provided great customer service! We would do business there again for any future U-Haul need.John S.
Customer did not leave a comment.Tony A.
Very helpful nice set upMichael H.
Friendly owner, on time, g ot us out the door quickly. Easy process and return. Will definitely come here again when needed.Roger A.
Very pleasedJon M.
Customer did not leave a comment.Cheryl G.
Great customer service!Brenda H.
Customer did not leave a comment.P. Mary M.
Up until I found that for minor scratches? (1 could be removed with rubbing compound)on the rental I would be charged a â€œdeductible â€œ that I would only expect from a organized crime loan shark everything was fine. Not the fault of the location but you need to know!Cynthia B.
Customer did not leave a comment.Dee B.
Great customer service. Super friendly and helpful.Sarah M.
Kranky's u-haul was efficient and friendly service.David H.
Customer did not leave a comment.lynn F.
Customer did not leave a comment.James M.
Customer did not leave a comment.Leonor S.
Very respectful customer service, clean establishment with other business inside definitely recommend if you need of the Pickup Truck in Apache Junction side note you will be expected to take care of the vehicle. And respectively held accountable if you did not which I appreciate and respect alsoFrederick F.
Very clean location. Friendly, helpful and knowledgeable owner.Travis S.
Customer did not leave a comment.Luis O.
It was a great experience-super easyValerie R.
Customer did not leave a comment.Michel L.
Customer did not leave a comment.Joe G.
Customer did not leave a comment.Timothy K.
Uhaul should move equipment around to sites so the customer can pickup the type or size they want at the location they request instead of having to drive to another dealer. Customer service!!!Guy S.
Customer did not leave a comment.Athena S.
Customer did not leave a comment.Arron G.
The total I was charged was more than what I was quoted and I drove fewer miles than my estimate. I paid around $225 and was quoted around $190. Why?stewart S.
This dealer is awesome, always professional and the equipment is always there and ready.William H.
Customer did not leave a comment.Jacob F.
Customer did not leave a comment.Aaron Q.
Great guy!Jim J.
Customer did not leave a comment.BOB K.
Customer did not leave a comment.Randy P.
Customer did not leave a comment.RICHARD F.
Fast friendly service.Brent B.
It was perfect!michele P.
no improvement is needed. the owner of the ATV facility was excellent with his customer serviceScott P.
Customer did not leave a comment.Rebecca C.
Friendly clean and inviting location. Well maintained clean truck. I will be back again!Michael W.
Customer service was great. Very niceMichael D.
Knowledgeable, very pleasant, got me checked out quickly.Pat F.
Customer did not leave a comment.Daniel M.
Nice work by Todd at Kranky's in Apache Junction AZ. Thanks.William C.
Customer did not leave a comment.ROBERT B.
This location had the equipment I needed and service was very friendly and helpful!Robert S.
Gentleman that helped me was very pleasant and helpful.David A.
Customer did not leave a comment.Scott S.
Originally was to drop off at this location, but received a text message to drop at a different location. Had trouble with logging in to my account so I went to Krankies. He was able to switch the location so I could leave it there.John G.
Todd was great! Helpful, easy location for pickup and drop off. Nice guy!Deborah K.
Very helpfulDennis S.
Customer did not leave a comment.Greg B.
Customer did not leave a comment.RUSS J.
for my needs the service was outstanding.Harold W.
Customer did not leave a comment.Irwin R.
Customer did not leave a comment.Doug J.
Well we were charged for a scratch that wasn't even us! There was even an x sticker already there. But they charged our card $180. RidiculousNathaniel H.
Customer did not leave a comment.Melina B.
More vehicles in my area, and bigger trucks like a duallyEarl D.
Excellent servicemicheal C.
Super nice, efficient and helpful!michele P.
Customer did not leave a comment.Charles S.
Customer did not leave a comment.Constance E.
Really, the service was excellent and all communication from Kranky's was easy to follow. Everything was explained correctly and there were no surprises. Very easy to work with.GINA D.
Best U-Haul experience Love the simplicity and convenience of the self service process. The ability to pick up and drop off at the time the works for me without needing to wait for office hours or waiting in line and doing it myself was perfect for me. The vehicle was ready to go and clean. ThanksTrista F.
Location did not have all equipment included in the reservation.Jeffrey B.
Customer did not leave a comment.Connie C.
Customer did not leave a comment.David L.
Todd goes out of his way to make sure I have what I need and he is the most pleasant Uhaul person I've dealt with.RONALD S.
Be a little more diligent about when people have trouble with your equipment they don't sit in the 103 temp for 4 hours waiting on a tire so they can do the job they have to do answer the help line and get them the equipment they need Thank youallen T.
Customer did not leave a comment.Charles D.
I wanted to find an actual uhaul location, since i was in Tucson and needed to rent a truck in the Phoenix area to help a family member move , but i could only locate these places that rent trucks out of other businesses and not many had a good reviews and makes it sketchy to leave my vehicle there. Lucky i found this Krankys ATV place , i wish they had a bigger truck.Jason B.
Customer did not leave a comment.Christina G.
Excellent customer service! Good communication and answered any questions I had.Carter J.
Customer did not leave a comment.VERNON D.
Customer did not leave a comment.Bob B.
Excellent service. Had a selection of trailers I could choose from. Todd is a personable business owner who works well with his customers. RO S.RONALD S.
Get equipped to take money like a proper company and hire a regional manager that's competent.Charoll'et S.
Customer did not leave a comment.Al V.
Customer did not leave a comment.Anthony M.
Make only one confirmation call and pick-up location; I had threeRichard L.