It went very smooth he was genuinely helpful and extremely Pleasant
VIRGINIA L.
Customer Reviews for Krankys ATV & Cycle Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy check-in and return, no issues
KIM C.The $19.95 price for a truck is very misleading. By the time all was said and done I spent almost $50 to rent the vehicle for one day. Also, the truck was pretty dirty. Like someone had taken it off road in the mud.
Claude W.Love the new app! What's great improvement and much quicker!
GREG S.Todd was exceptional. He was professional, helpful and courteous through the entire process. He made sure we were ready to go by taking care of all items involved.
Roger S.Absolutely will be my go to anytime i need a truck and trailer locally. Super nice and helpful guy at Krankys and was able to get me in and out in not very much time. Return was easy and quick as well.
Jay C.You charge to much per mile if you charge that much you should pay for the refuel or lower the per mile rate . But other then that all processes were as per usual you guys are the best
Jeffrey D.My reservation location, Shoppers, and pickup location, Krankys, were both very good in customer service. Very pleased. Thank you.
david S.Todd at Kranky's provided great customer service! We would do business there again for any future U-Haul need.
John S.Very helpful nice set up
Michael H.Friendly owner, on time, g ot us out the door quickly. Easy process and return. Will definitely come here again when needed.
Roger A.Very pleased
Jon M.Great customer service!
Brenda H.Up until I found that for minor scratches? (1 could be removed with rubbing compound)on the rental I would be charged a “deductible “ that I would only expect from a organized crime loan shark everything was fine. Not the fault of the location but you need to know!
Cynthia B.Great customer service. Super friendly and helpful.
Sarah M.Kranky's u-haul was efficient and friendly service.
David H.Very respectful customer service, clean establishment with other business inside definitely recommend if you need of the Pickup Truck in Apache Junction side note you will be expected to take care of the vehicle. And respectively held accountable if you did not which I appreciate and respect also
Frederick F.Very clean location. Friendly, helpful and knowledgeable owner.
Travis S.It was a great experience-super easy
Valerie R.Uhaul should move equipment around to sites so the customer can pickup the type or size they want at the location they request instead of having to drive to another dealer. Customer service!!!
Guy S.The total I was charged was more than what I was quoted and I drove fewer miles than my estimate. I paid around $225 and was quoted around $190. Why?
stewart S.This dealer is awesome, always professional and the equipment is always there and ready.
William H.Nothing
mark A.Great guy!
Jim J.Fast friendly service.
Brent B.It was perfect!
michele P.no improvement is needed. the owner of the ATV facility was excellent with his customer service
Scott P.Friendly clean and inviting location. Well maintained clean truck. I will be back again!
Michael W.Customer service was great. Very nice
Michael D.Knowledgeable, very pleasant, got me checked out quickly.
Pat F.Nice work by Todd at Kranky's in Apache Junction AZ. Thanks.
William C.This location had the equipment I needed and service was very friendly and helpful!
Robert S.Gentleman that helped me was very pleasant and helpful.
David A.Originally was to drop off at this location, but received a text message to drop at a different location. Had trouble with logging in to my account so I went to Krankies. He was able to switch the location so I could leave it there.
John G.Todd was great! Helpful, easy location for pickup and drop off. Nice guy!
Deborah K.Very helpful
Dennis S.for my needs the service was outstanding.
Harold W.Well we were charged for a scratch that wasn't even us! There was even an x sticker already there. But they charged our card $180. Ridiculous
Nathaniel H.More vehicles in my area, and bigger trucks like a dually
Earl D.Excellent service
micheal C.Super nice, efficient and helpful!
michele P.Really, the service was excellent and all communication from Kranky's was easy to follow. Everything was explained correctly and there were no surprises. Very easy to work with.
GINA D.Best U-Haul experience Love the simplicity and convenience of the self service process. The ability to pick up and drop off at the time the works for me without needing to wait for office hours or waiting in line and doing it myself was perfect for me. The vehicle was ready to go and clean. Thanks
Trista F.Location did not have all equipment included in the reservation.
Jeffrey B.Todd goes out of his way to make sure I have what I need and he is the most pleasant Uhaul person I've dealt with.
RONALD S.Be a little more diligent about when people have trouble with your equipment they don't sit in the 103 temp for 4 hours waiting on a tire so they can do the job they have to do answer the help line and get them the equipment they need Thank you
allen T.I wanted to find an actual uhaul location, since i was in Tucson and needed to rent a truck in the Phoenix area to help a family member move , but i could only locate these places that rent trucks out of other businesses and not many had a good reviews and makes it sketchy to leave my vehicle there. Lucky i found this Krankys ATV place , i wish they had a bigger truck.
Jason B.Excellent customer service! Good communication and answered any questions I had.
Carter J.Excellent service. Had a selection of trailers I could choose from. Todd is a personable business owner who works well with his customers. RO S.
RONALD S.Get equipped to take money like a proper company and hire a regional manager that's competent.
Charoll'et S.Make only one confirmation call and pick-up location; I had three
Richard L.