Customer Reviews for KRUN

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of KRUN

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David T.
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Customer did not leave a comment.

Sherry M.
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David T.
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Great customer service.

Sherry M.
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The location was very convenient and the customer service was great.

David T.
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Very nice and easy check in.

Jenny E.
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The gent

David T.
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Customer did not leave a comment.

QUEENA JO W.
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Brandon K.
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SANFORD B.
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Lynn H.
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Donna W.
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Ronald P.
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Very professional and friendly. Fast return.

Rene M.
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We received excellent customer service from the U-Haul people at the KRUN Radio Station in Ballinger, Tx. Awesome location! Inside a Radio Station!

jinsun J.
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They didn't hookup hitches right so it could cause really big accident on the road

Kylealan R.
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Customer did not leave a comment.

Kay D.
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Great experience! Personnel are friendly and courteous!!

Talia B.
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Amazing service! Great and funny people

Sherry M.
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Customer did not leave a comment.

Sherry M.
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Very friendly and helpful, great customer service!

Della A.
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While trying y check in online the system went down but other than that it was all great

Chris P.
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Customer did not leave a comment.

Scott G.
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CHRISS P.
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No one was on site and did not want to come to location to check me in. Even though I had a cell phone that would support the actual app, my service in the area was extremely sketchy and it was extremely hot. The situation could have been handled in a much more professional manner.

Robert B.
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Customer did not leave a comment.

Jodi H.
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price was right, service was excellent

Julie G.
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Julie B.
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Truck was clean but had some transmission and steering issues, but it did have over 93000 miles. Did ok for the short trip we had but would have been tiresome for a long trip.

Paul K.
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No Drop box, contact @ 325 area code never answered phone, finally got a hold of UHaul @ 1 800 468 4285 that lady was extremely helpful and sympathetic, advised me where to drop the keys since their was no drop box

Justin S.
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JoAnne C.
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Laura S.
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These people couldn't find the keys. The equipment was filthy. It took my 2 hours to pick up the truck and another 2 hours to return the truck. Very unorganized.

Jim W.
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Mr Smith was very professional and very helpful. Great job!

David B.
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They went out of their way to make it a great experience..

CRAIG L.
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larry W.
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Karl J.
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Garret S.
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It's almost too expensive to rent "do it yourself" rental trucks. I was Very disappointed with the price.

Ryan D.
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Passenger door had water in compartments. Window was left cracked.

James P.
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Customer did not leave a comment.

Christopher M.
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Again, we had trouble returning the truck by phone and there was no drop box for the key.

Coby S.
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I don't think I've had a better experience dealing with any other rental place. Thank you Uhaul for a pleasant move. I give TWO Thumbs up to Jeff Smith in Ballinger Tx. Thank you for all your help!

Bob L.
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Ratchets on the tire straps needed lube...

Linda J.
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I checked out online and the perdon on duty didn't know how to retrieve so she had to call her brother. It took over an hour to get the truck & tow dolly and the they didn't want to hook the tow dolly to the truck! Horrible customer service, nonchalant about Uhaul service, very hard to find.

Becky D.
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REBECCA LV H.
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CHARLES F.
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Marcy W.
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Penelope M.
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The operator is not very knowledgeable about u-haul services. He does not listen very well to requests, he is rushed and should cover the contract completely to make sure the information is correct.

Daniel P.
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Jeff S.
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Joseph W.
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Alona H.
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ROMANA H.
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No reviews have been submitted for this location.

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