The man at the Kush Food Market was extremely kind, and helpful, meeting me in the parking lot to take care of my return. My criticism which follows should not go on the reputation of the Kuss Food Mart. The man there did his job well. (It was dark when I arrived for drop-off, so the best I could see, it looked pretty average as a gas station/convenience store. Because he met me outside, I did not go into the store.) I realize that I was the one who chose this return location, but I did it thinking I was getting a different business that is more on the main road. I ended up having to travel an additional 8-10 miles to drop off from where I thought I was going to leave the truck. Those extra miles ended up costing me an extra $8 to $10 with the extra mile fees. One for extra miles . . . I was frustrated at the time of rental that they granted me only 106 miles. I knew that was going to be an issue, and it turned out that it was. I do think that by turning the vehicle in a day early (a 15-foot truck), there could have been some grace given to me. After all, I could have help it another day. I think I should have been cut some slack on the mileage charge.
David P
Customer Reviews for Kush Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Dawson JOwner assumed my drop off location would be an address on file. I had to call U-Haul to change the drop off location later.
Tommy MCustomer service was nice and quick
obryant dBad part of town. Representative was extremely lazy. Had to get my own appliance hand truck, didn't check condition of truck or contents.
ROSAMARIE SWe were there over an hour before we could hook up. Store was busy and the employee was new. So he was still learning. He treated us great. It was the system that was messed up
Rickey BMore costly than expected. Too pricey for an under 50 miles trip
SHERRY BCharged me over 100 extra mile for a truck I only had for 2 hours,
DANTAVIS BThe uhaul broke and made our day extra long. Needed to call roadside and looking for a refund, I called and turned in the info from roadside but uhaul has called me back.
Jennifer RI was there after hours, so I didn’t end up interacting with anyone. I did pass about a dozen other U-Haul locations that was closer to where I was unloading my stuff and it wouldn’t let me drop any of those places so I had to go way way out of my way to hit this specific location, which was frustrating
Elliott LVery nice clean an excellent service
JOSEPH kUpon arrival my truck was not available...uhaul had switched my location without notification...within an hour Kush had a truck delivered to me as I am a OTR truck driver and caught an Uber to his location...3 thumbs up to Kush for being accommodating and making it happen amd making up for uhauls mistake...
Michael DVery good
Edgar CThe gentleman at this location was very polite and knowledgeable he made my visit extremely good Thank you Hush Mart I really appreciate your consideration and support on your customer service everything was excellent Thank You Again from
Janice GOvercharged and no communication and it wasn't ready on time.
Haley GAlways friendly!
MICHAEL DVery shady place, people arguing, not maintained food mart
Frank KThe people who handled my rental were great. The rental was nice and clean. The gas station and surrounding area were a little scary.
jamie bThe communication at the pick-up location was terrible! First they told us they didn’t handle anything with the rental and just to communicate with U-Haul through the app. Then, when we returned later in the day to get the trailer, and did everything in the app as requested, they reported to the police that the trailer was stolen because no one went inside to do “the paperwork.” Fortunately a phone call from the police resolved everything on our end, but that location was awful. Also, the brake lights and turn signals on the trailer do not work.
Elizabeth FThey were prompt and friendly.
MICHAEL MGot charged for 2 days on a 1 dapy rental cuz I got stuck in traffic and was latel 1.5 hrs!) I wont be renting from Uhaul again ever! Leave me alone!!
Matt SEverything was well done
Takesha HKush store re ordered my uhaul after I had did it online and added prices I didn't ask for. The truck I ordered online was dirty.in back area. I will not do business with Uhaul anymore
LATORIA M