When I arrived there was a trailer attached to my 15 ft truck and I hadn't rented a trailer. The truck and trailer was not backed in to its slot. I spent 40 minutes checking in and getting the trailer off of the truck and the truck out of its slot. 4 foot weeds were in front of the truck. Not happy that what I ordered was not ready for me and that I had to detach a trailer because the previous person or this location didn't have it ready for me! Felt like I should be reimbursed for doing someone else's job by having a truck pulled in backwards and personally having to take the trailer off of the truck that I didn't order.Brett B.
Customer Reviews for Kwik Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good will go next time very helpfulnilesh N.
This company ripped me off charged me $129 then didn't give my deposit because the store never reported that the truck was turned in!! Then after they got ahold of store uhaul took $77 out of my account for gas!! The store tried to help me get my money back but this uhaul company refused to give it back I will never use another uhaul again they're crooks!Shyra B.
Nobody knew what do at the location.Jon H.