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Dianna Purvis
Customer Reviews for La Rosita Mexican Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I can’t remember his name, but the gentleman there was super nice, very informative and helpful. He made the experience easy with less stress.
Hayden LopezVery pleasant to deal deal with.
Michael HalfordI think my only complaint, is that if you see a truck that you are wanting to get and it's in the lot, then you should be able to take it from the lot. Instead, you end up having to go somewhere else to pick up a truck and it can get quite confusing and add more to cost.
Joseph GettinoI ordered utility dolly and they only had regular dollies. Still was charged for dolly I didn’t use.
Juan GarciaWe had a great experience. Thank you for being so helpful.
Lorelei MatsonLocation was good... truck was one of the worst I've ever driven.
Denise Marie TracyThe employee was awesome! He was super friendly and professional. Also, I was happy to see that they provided a lock. I have always had to buy my own. Plus there was a dolly inside if needed. Great value and experience. Will rent here again
Michael ZiegenheinI didn’t get her name but she was very helpful and even got my garage remotes out of the rental truck I had left behind.
Vanessa KuyperNothing everything is perfect
John CastilloSome of the extra charges did not make since why I got charged. I thought I had a set price if I brought it back full and clean. I did But I got charged an extra $30.00
Jakoby StevensonGreat customer service at location, and clean, operable truck.
George VanecekTop notch customer service!!
Julia ForemanAt least clean the trucks before renting
Walter LaraVery friendly service and great communication when trying to find an urgent rental.
lonnie CarrowNice people I enjoyed the experience!
julie salyardsReally friendly and efficient :)
Jeremy HanceSo I rented the uhaul and thought oh I could load the truck and get it back later that night but then I get a text saying if I bought it back the next day I would be charged 20.00 dallors.....I get to my storage and its closed till the next morning. So I thought no big deal ill just be charged 20.00. No biggy So I get up early to unload. Went fine. Go to drop off the truck and bamb the charged me 30 more dollars plus an extra 14 something so instead of saying keep the truck for that day since I paid for it no.... they were happy to send it off to make more money. I won't go there again.
Anna SalinasI only drove around the block and she wasn't willing to work with me on the price at all the truck was simply to big and I didn't feel safe drivinfb
Lacy hartmanMy experience with renting the Uhaul truck was most positive. The lady was courteous and most knowledgeable. She explained the terms well.I will definitely go back to rent there. La Rosita Mexican Store.
STEVEN CHRISTENSENVery friendly and went out of his way to check on a concern I had. He was very thoughtful and courteous.
Debra ParkerExcellent customer service!!! Thank you
jaime armando perez pradoI dropped off this truck after I used it. I was told the estimated charges were to be $65.00. I went apps. 65 miles. I was charged 92.00! $30.00 more on my card that was left on file. Even with gas I felt I was over charged.
Sandra CertoNo issues. Our trailer was ready as requested, and it was in good condition. The employees were friendly and polite. Highly recommend.
Daniel JewellN /a
Stevan FloresAgain, very friendly help, took care of the return quickly The truck was easy to drive and I appreciate the use of it to move my brother.Thank you
Diane BrownThe people working at this location are wonderful! Very cheerful and helpful, and the location is easy to get in and out of.
Jennifer JamisonVery nice experience
Gerald HughesMake sure trucks are clean and ready for pick up. DO NOT rent them if they are not. Especially with COVID around. Thanks!
Miranda MccuneThe customer service here was fantastic, the equipment was outstanding, and I would HIGHLY recommend this location for rentals!!!
Derek PerezThis was a great rental experience. Really impressed!
Sondra KahlerHenry and the entire staff were very helpful and got us in and out quickly. What a great experience !
jonathan pierceVery courteous! Nice to have someone who knows how to treat a customer! I will definitely use this location in the future.
Michael Smithnothing. They were amazing
Mitchell CarpenterGreat customer service!
Enrique MunozUhaul truck smelled of cigarette smoke. Would have been a better drive without the smell.
Mayra VazquezThey were awesome! Very friendly and will use again!
Joyce GergenA full cigarette was in the door handle at pick-up. Cigarette ash was present on the dash console as well. The rest of the vehicle was clean and appeared to be in functioning order. The gentleman at pick-up was respectful and helpful. He made this a positive experience!
Shannon WithersThis was very fast rental. Unit was ready for pickup and and the return was very smooth! Thank you!
Jose NavaThey were wonderful to work with. Very friendly, the whole experience was really easy and a huge help in my move.
tammy WallenExcellent experience and I would definitely rent from this site again!! The lady that I rented from could not have been more kind and helpful!! Friendly and courteous!! Recommend highly!
Mike NilandGreat convenient location, no wait time, easy rental process. Everything was great.
Lynne CordleExcellent service. On top of things. Best rental ever!
ROBERT MULLINSVery little selection, in terms of trailers and trucks available. No packing or moving supplies at all.
DANIEL VANRENSELAARThe Young lady helping me was great. The only issue was with problems on the U Haul site itself that slowed down checking out the vehicle to me.
Keri FitchNone
Timothy BoggisI was well received without delay.
Bruce GoltermannGreat people, great service, very easy!
Kati SearlesVery nice employee but was not trained to rent out u-haul took an hr to get truck.
Vanessa VergaraCannot think anything for improvement. The owner was awesome in explaining and helping us in our decisions. I will recommend this location to others.
Anna Wood