Customer Reviews for La Sonrisa Income Tax

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of La Sonrisa Income Tax

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JOHN W.
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The trailer I rented had magnetic tail lights and the wires were duct taped to the side of the trailer. There was no one to help hook the trailer fortunately my son was there to help me. When my son turned in the trailer in Reno he was asked what’s up with the lights. He told them that’s they way it was rented to us. I received a phone call from the regional manager and he told me he was embarrassed that the trailer had gone out that way. After apologizing several times he offered to refund my rental fee. I understand that unforeseen things can happen but it’s nice to know that there are still folks and companies that pride themselves in customer service.

jason H.
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Customer did not leave a comment.

Marcos B.
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Customer did not leave a comment.

Brett G.
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Make sure that the items ordered are available. I ordered 2 dozen blankets, but they only had 4 blankets available. When I asked if I could have the blankets at no charge, she refused. Because of this, I had to go to two more U-Hail locations before I got the blankets.

Michael A.
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Customer did not leave a comment.

David V.
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Way too slow it took approx 25 minutes t o check in the truck. No overages just simple check in

Virgil P.
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Customer did not leave a comment.

MARIO S.
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Friendlier service

ricardo S.
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Customer did not leave a comment.

Daniel S.
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I brought the truck back after one day. First thing that was said to me was "your late" I said I am early I rented for two days. Got charge for two days and she rented it immediately to a man who was waiting.

DANIEL LOUIS P.
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No over charge people

HANSON R.
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Customer did not leave a comment.

DT H.
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The equipment was not clean.

VAL S.
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They incorrectly entered mileage and I was overcharged because of it. I will never use this service again

Ruben J.
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UHaul location for pick up point in Winton was not clearly marked on the reservation sheet. We went to another location nearby thinking that was the only store then only to be told there is another one. We live in the area for over 30 years and the only one we knew was the one we went first. We didn't even the second store. The movers that were sent to help us were excellent. They were courteous and diligent on their job. We moved our stuff out of Winton around Feb 12, 2018.

cherrie M.
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MAKE SURE EMPLOYEES ARE AT WORK ON TIME

No reviews have been submitted for this location.

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