Was not happy at all!!! I reserved my unit online with uhaul, loaded my uhaul and when I arrived at facility No one was there. Times stated the office would be open. Kept calling with no one answering. Finally got through dialing the other facility connected with this one and she stated that your online system does not work with reservations and the unit I “reserved” was not even available? I had a truck load of stuff and on a crunch timer for the people helping me. Had to find another facility ASAp. So unprofessional and an inconvenience of all sides.
Tomasa A | ReservationSierra Storage North Merced
2785 N Santa Fe Av, Merced, CA 95348Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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Was not happy at all!!! I reserved my unit online with uhaul, loaded my uhaul and when I arrived at facility No one was there. Times stated the office would be open. Kept calling with no one answering. Finally got through dialing the other facility connected with this one and she stated that your online system does not work with reservations and the unit I “reserved” was not even available? I had a truck load of stuff and on a crunch timer for the people helping me. Had to find another facility ASAp. So unprofessional and an inconvenience of all sides.
Tomasa A | ReservationWe did move in yesterday as scheduled
John C | ReservationBarbara was a great help from the very beginning in helping me obtain both a Uhual truck and storage. Our belongings were only there one month but in that month we did a few visits and no complaints. Clean and secure, would recommend.
irene r | Overall ExperienceGirls in the Office Are very Nice and Helpful too... I would Recommend this place to Anyone Who Will Listen 😉
AMY R | Overall ExperienceFrom the beginning the staff was friendly and helpful, even when I moved out of the storage unit, the staff was very helpful.
Melissa M | Overall ExperienceBarbara was a great help to me I only.needed a storage for 30 days but she was super friendly and.helpful
VICKY H | Overall ExperienceCould not use storage unit. Full of rat feces. Afraid items would get damage. So gave away most of my stuff and build shelves in home to keep what I needed. The young lady that works there Kaitlyn I believe is her name is very sweet and friendly though.
Maribel R | Overall ExperienceThank you for everything. It was much appreciated.
Lisette S | Overall Experiencedoor broke came down while I was inside no easy way to get out did not have my phone in my pocket or I would have called 911
GREGORY B | Overall ExperienceThere was no code provided to be able to leave independently. This causes a lot of strain. We were told the last time we could leave the facility was at 6pm. The website says 10 PM. Won't be back.
Alicia M | Overall ExperienceI ended up not needing to use the storage facility after all.
Privacy R | First ImpressionsI ended up not needing to use the storage facility after all.
Privacy R | First Impressions