The customer service representative was excellent at writing. The job straightened everything out because that location of the grocery store that I got the truck from charge me $85 for gas and I only use $25 worth of gas, but the representative was able to put the money back on my card and said I’ll have it in through five days.
MICHELLE W
Customer Reviews for La Cadena Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Truck was old, and the transmission wasn't very good. The Gear Shifter was sticky. The Truck and Cab were both dirty. The customer service however was friendly and helpful.
Christopher WNothing. Friendly staff at check in. Friendly phone call to confirm truck was returned
DAVID Cfirst they changed my pick up location when I got there the staff did not know what is going on. they could not find the key also truck. myself I had to looking for the truck and then he did not locate the key I had to open the safe box key and get the truck key. this is not uhaul I knew in last 50 years. very much disappointing experience.
farokh AClose this location, it would be a major improvement
John T