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Verril Y.
Customer Reviews for La Marque Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop off was very easy
Jonathan A.Open the office on time. And don't overcharge for the service.
Kristina L.Fix the doors so they will shut on cab
JAMES E.Friendly and very professional staff, double check the truck with us before renting it and made sure we was satisfied before and during our use of the truck. Thanks again and would recommend this location.
Rodney B.Very happy with the service & ease of getting the truck.
Mari E.The customer service representative was awesome
Quishsa H.The attendant was super helpful and made the rental process super easy and smooth!
Jeree H.Very friendly
DAWN S.Booking the entire process via cell phone was not too painful at all.
Magdaleno R.The lady at the location was great and we are very thankful for all of her help and kindness, However, the issue was not with the location. The uhaul renetal system is a crap shoot for me. I have rented from uhaul since back in 1989 and thei system of reservation services SUCKS! I will be trying my hardest to find some other mode of transportaion in the future. If it would have been available at a location near me; budget rental systems would have been more plausible as the offer AARP discounts for those of wiser age.
Tiffany R.The lady that answered and helped us through the process was amazing.
Herbert T.Mini storage did not have room for additional trucks
BOBBY C.Lady there was very nice, the location closed 10 minutes before I got there. I called the number and she came back to receive the truck back. Very nice lady at this location since I wanted to get rid of the truck since I was done.
Stephan H.Proper training for employees to process rentals faster. Other than that it was good.
CAROL S.The employee was really friendly and helpful but this location didn't have the dolly or blankets we needed so we had to go to a second place to get those things. Thet was inconvenient.
Toshia F.I was supposed to be able to get my truck at 7 however the app wasn't working and he told me that it didn't work correctly smh however nobody notified me of this so I couldn't pick up my truck until it opened at 10 however I had to have it back by 7am the next day. Awful service I wouldn't recommend this location to an enemy
Stella B.