Staff are helpful, and nice, and truck was clean. However this location just has trucks, no other moving supplies or tools that are needed in a pinch like other locations.
Randy B
Customer Reviews for La Quinta
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U-Haul let me down big time but this location completely rocked. The rep was kind and patient. Thank you!
GAREY TI rented this truck about 1 to 2 weeks ago and told the girl at La Quinta Inn of all the struggles I had with it. It could hardly climb a hill, the gear would get stuck down in a very low gear and the engine would rev and just suck the gas. I got it today and the exact thing happened, nothing got fixed on this truck. I rent your trucks a lot, and I know exactly how much gas to put in and it was over. Double the amount of gas I normally use. This truck needs repairs, I don’t want to rent it again and have the same exact issues.
Shiela VHave no idea what the lady's name is that answered the phone for me, but she was so kind and helpful with a really stressful move we were having. Nothing but wonderful things to say about her.
Lacey LMobile drop off, so not really applicable questions
Phillip LThe girl in the lobby front desk was very nice and helpful. Im bad with names so I don't remember but she had tattoo in her arms. I would definitely suggest rental here.
JOSE M