At first the rep did want to take my card said they done use that type of card then he could find the U-Haul truck keys then when he did I get the keys and he told me I could leave never had me take any pictures no nothing I was gone in the truck about an hour maybe a little more but I was charge for a 170 miles I didn’t use when I only used 25. I was back well before the time he put on my paperwork and I never got an email after I returned the truck until Monday when I rented the truck on Saturday never again will I use this location
Tequila M
Customer Reviews for Lami Toto Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tengo dos cargos en mi cuenta, uno de 70 y otro de 41, alquilar una van cuesta 130$? Lo coloque la gasolina que utilice, la tuve solo 4 horas. Alguien me puede indicar cuál es el monto que se cargará a mi cuenta ?
ILIANA AThose people had no customer service ethic.
Adaljisa Pthe truck was very dirty in the driver's cabin and inside the truck, I had to clean it, the truck had no dolly I paid and had to go in two different places to get the dolly I had paid, the attendant at the place was very rude, I am completely unsatisfied with the rental of this uhal, because I spent my miles having to pick up the dolly in another location, that is an unacceptable thing, and even then uhall charged me for their mistake, I spent almost 7 miles going from side to side like a dizzy cockroach, I was disappointed with the treatment I received, because I even made a complaint at the call center.
Marcio PThere was no signage out front identifying the business as anything to do with uhaul.
Joey F