always very plesant.
stacey mcclellan
Customer Reviews for L&L Used Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly.
Michael McAdaEasy drop off, the man here was Johnny on the spot.
stacey mcclellanNever any problems at this location
Gerold MerotI was nervous about using a trailer, John hooked it up and gave me comfort knowing it was safe.
Iraiddeth VenegasI worked with John for quite sometime over this rental, my plans and helpers kept changing and John was so understanding. The trip went fine, thank you.
Sharon ColemanThe guy here had everything ready before I showed up, I had no problems at all.
Dale MulkeyVery good, the agent here called just after we rented the U-Haul, gave his cell phone number and checked up on us .
Ed GarrettEasy drop off
Madison DempseyJohn was great. Very patient with us being first time U-Haul renters. 10/10 would recommend.
Tamar ScottI recommend this uhaul location above any other in the area.
Hanan PaslayUhaul personal were very helpful
ricky cooperQuick, professional, curteous. Will always use this location.
Shad DardarFast ,great customer service! Made renting a uhal super easy ! Will definitely recommend to everyone!
Ross WoodardExceptional service.
Billy BlackmonThe drop-off location was less than ideal. Was my chosen preferred location not available for drop-off? No one called me to confirm my pick-up or drop-off locations as stated in the email notifications. Also, I never received an email receipt after I returned the equipment today. I followed all the streps and uploaded all the required photos. At the end of the check-in, it stated I would receive an email confirmation.
Nicholas SaramandichJohn at this location was a great help, I highly recomend.
Bruce BlihovdeVery good, truck is a little old, but finished the job.
lodrick jonesQuality service.
Gerold MerotThe owner is a very nice gentleman who was a real pleasure to deal with. Nothing fancy or flashy, just good old polite and courteous customer service! Thanks sir!
Brent CharbonnetEvery other place I called would not help me, this place was extremely helpful and went out to make sure I had a rental.
Sarah JenkinsVan drive nice, no problem.
Thiab AlshawhatiJohn at L&L UHAUL is a great asset to the company.
Gerold MerotGreat Team, can't wait to work with them again.
Steve RevakGreat service
jeana roanI won't use any other UHaul .
Gerold MerotTrailer was a bit dirty inside. Might have been due to previous renter. There was dust/debris from someone doing sanding or polishing.
Russ RobertsI found owner of this location to be very helpful, he explained everything clearly, the equipment was in excellent condition. If you were looking for a person that exemplified the standard of service for U-Haul, this owner/operator does U-Haul proudly.
matthew andersonVery helpful personal.
Treashea Southardgreat experience
kevin youngWill use uhaul over any other moving company.
marshall johnsonJohn was exceptional. Helpful and offered us protective blankets at no extra charge. We will be back.
Russ RobertsVery good service.
Linda Hambygood folks here
Derrick WalkerGreat customer service, John could not have been any better to deal with.
Mark ScottThe truck was much bigger than I thought it would be.
April PaytonJohn at L&L is always available ,
Gerold MerotRemarkably easy and fast returning.
Alex baumeisterAlways a pleasure doing business here.
Bobby JohnsonNothing everything is always & John is always very helpful & friendly!🙂
ANGELA SWECKERtrailer was in good shape
Tim Hackneygood service, the truck is old but got the job done.
betty ashleyWhenever I am in need of a U-Haul, I call here and I am always, satisfied. The staff is genuinely concerned and ate there throughout your rental fir any assistance.
Delores AndersonExelent customer service, I recomend this location.
Cindi WatkinsThis is my second experience with Uhaul moving from Washington state to Texas, Texas to Arkansas. I highly recommend using Uhaul not only is it cost-effective but all of the locations have had super super nice guys.to work with ! Thank you, Uhaul
SARALYNN BAGLEYSmart businessman here, accomidating and professional, highly recomended.
David WoodardL&L (Shelly) was very professional and done an amazing job helping us get the u-haul after hours and went above & beyond for this u-haul rental.She explained everything very throughly and I’m glad we rented here instead of anywhere else.The only con I’d say would be the outdated computer equipment that’s at the location-an upgrade is needed along with a wireless printer.that was the only issues we encountered other than that everything was top notch customer service!!!
JAMES CLINGANHire someone who isn't a smart aleck
Donna MillerFirst a customer service rep at Uhaul was not honest with me when she booked our trailer. Next we were made to drive to a location that was much further than we anticipated. The cost of the rental for being just one way was ridiculous. The pick up location and the gentleman we dealt with there was very good.
Gloria KlomstenLow miles on the truck and clean. Office could use a dusting. Personal helpful and polite.
Sharon ColemanNext time don’t give some a vehicle on E but other then that excellent
benjamine mcdonaldQuick and easy to pickup vehicle.
Larry LunaThe gentleman at L & L auto sales was top notch. Very friendly and accommodating.
Jay HumphriesOUTSTANDING PROFESSIONAL, & COURTEOUS customer service. Best customer I have ever received. Give these folks a raise!
Mark LewisUHAUL is the only company I will use and L&L location is a good asset to them.
mary rayHot springs is a very nice place
BILLY SEXTONVery easy and courteous return.
dan moenchThey were out of furniture dollies and I had to go to another UHaul to rent one. I know they are in high demand, but if you rent a lot of them, you should have a lot of them. Thank God there was another UHaul place close by that had one. Other than that, they were helpful, nice and got me in and out pretty quick.
Theodore GreenThere were men playing guitars there when I got there, what fun!
Mark JohnstonI submitted a review that I thought was a review for UHaul and not the dealer. This guy was nice & helpful, UHaul was NOT. I apologized to the dealer for the bad review. Again, I thought the review was for UHaul & not the dealer.
GREGORY SMITHExelent helpers
Bill Watsonthese folks corrected a mistake from my last experience, which was not good, that UHAUL themselves made. But they did above and beyond and help make it right. ANd they did and I will be back to same folks..Ben Martin
Benjamin Martin