Customer Reviews for L&W Services Of Parowan

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of L&W Services Of Parowan

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JAY C.
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Customer did not leave a comment.

John A.
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I was actually supposed to pickup the truck in Cedar City. We had to drive 20 m8les to Parowan when the truck could have be3n ready for me at Cedar City. I had reserved the truck several weeks in advance. Sloppy work on the part of Uha7l.

Craig F.
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Nothing. Ralph was great and helpful!!!

Kevin R.
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Customer did not leave a comment.

MICHAEL B.
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RANDY L.
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tammy Z.
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KIRK J.
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train your staff on how to do a contract. including pictures of drivers license and vehicle plates without involving customer phone. also trouble checking equipment back in and trouble printing a receipt ... a slow process.

ROBERT D.
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Super nice

Dee H.
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Drop off location was great. I wouldn't recommend uhaul to anyone.

VICTOR S.
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Customer did not leave a comment.

Troy H.
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Raymond H.
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Steven S.
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Very good customer service

David B.
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Easy to check trailer back into Parowan.

Bill M.
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Clean the window before customer picks it up. Windshied plastered with bugs.

sharon F.
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Just keep your system up and running.

DON S.
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Customer did not leave a comment.

scott M.
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Folks up at the parowan.ut location were great

Robert L.
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gary F.
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Bart P.
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Pick up was great, friendly service and helpful.

Gordon S.
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Great people

Austin M.
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Customer did not leave a comment.

Jessica S.
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L & W Services are so helpful and convenient. So glad they are in Parowan!

Terrance C.
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Vehicle superb

Terrance C.
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Vehicle was superb .

George R.
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I told the people in Parawan Utah I was heading to Rexburg. Charge was out of site as it was the second vehicle because of a breakdown of my sons car and needed to pull it with another Uhaul. Now I realize why It cost so much because he had me heading back to Tucson when I was already 3/4 of the way to my destination.

Roxanne B.
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Customer did not leave a comment.

Steven R S.
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Drop off and followup was good.

Wilfred S.
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Nothing, these folks are very helpful!

Neil C.
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Customer did not leave a comment.

David S.
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It took a little longer to get done with the paperwork than I expected.

Susan S.
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Customer did not leave a comment.

Ed B.
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Reyna M.
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The service was polite, quick, professional, helpful and friendly. By far the best uHaul location I've had experience with!!!

Bradly R.
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Customer did not leave a comment.

Craig C.
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24 hour service but no after hours key drop? How does that work?

Al W.
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Customer did not leave a comment.

Bonnie H.
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Computer trouble getting reservation completed Making a much longer wait,

David P.
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Customer did not leave a comment.

Victor A.
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Customer did not leave a comment.

Cordel R.
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Customer did not leave a comment.

GARY A. C.
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Customer did not leave a comment.

Al W.
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Customer did not leave a comment.

michael B.
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Steve G.
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Charles S.
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Really great to have people in your own town and who take pride in what they do. You get treated as some one special.

joseph F.
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They care about the customer!

Ryan S.
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Customer did not leave a comment.

TONY K.
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Customer did not leave a comment.

Tracy M.
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Customer did not leave a comment.

Gerald G.
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Amazing staff

Paul S.
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Customer did not leave a comment.

Paul S.
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Provide computer training for representatives. Overall, excellent customer service from Ralph.

jason W.
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Thanks for your help.

Mary D.
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Customer did not leave a comment.

Dennis V.
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Small town feel, people are friendly and experience was excellent

jerry M.
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Customer did not leave a comment.

GREG J.
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does not need improvement

HOWARD C.
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Try to have drop off location on invoice at time of pick up.

Barbara S.
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Customer did not leave a comment.

AL W.
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Customer did not leave a comment.

JERRY V.
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Customer did not leave a comment.

Mike S.
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Shari B.
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Maureen R.
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Tim A.
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Very polite and friendly. They do need a bell on the door though, we waited for some time before anybody come to help us. The truck itself was awful. First of all, I was extremely frustrated that the day before I was supposed to pick it up I received a call telling me that there wasn't a truck available at the location I had selected online to pick up. This is absolutely ridiculous that U-Haul doesn't have an automated system on their website that can track this and tell me that when I am trying to reserve the truck. And furthermore, for it to take as long as it did for a U-Haul representative to contact me is ridiculous. So now not only did i have to drive 40 miles to pick up the truck, a 20' truck was not available so I received a "free upgrade" to a 26' truck rather than some sort of discount that I should have received 1, for having to deal with driving to the next town to pick up the truck, and 2 for having to deal with a 26' truck when a 20' truck was more than sufficient for my needs. Not to mention the added fuel that the larger truck consumed. Furthermore, the truck was in terrible shape. Both doors had to be slammed very hard to get them to close completely to reduce the amount of whistling. In fact I had to roll the window down slightly in order to eliminate the loud whistling occurring right in my ear (temperature the day we moved never got above 15 degrees). The outside of the truck was a mess as well, which doesn't effect my move, but shows the lack of concern U-Haul has for their assets. Most frustrating of all was the windshield wipers. It is downright dangerous how bad the wipers were, especially on a cold snowy day. Shame on U-Haul for the quality of this truck.

howard C.
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Customer did not leave a comment.

LISA S.
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I ordered the truck via UHaul.com. I never received a call or confirmation and had to call multiple locations in order to find the truck. It was quite confusing. Once I started talking with the Parowan dealer, everything went great. But I will never order via UHaul.com again; I'll go straight to the locations.

Eric H.
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Customer did not leave a comment.

KEN L.
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Customer did not leave a comment.

mike G.
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PATRICIA ANN V.
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friendly and efficient service

Charles W.
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Customer did not leave a comment.

GENE G.
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Owner was pleasant and helpful, however location was a muddy mess due to recent snow.

NANCY V.
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Customer did not leave a comment.

TAYLOR M.
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Customer did not leave a comment.

carl C.
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A pleasure to deal with.

KEN B.
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very friendly and helpful.

Dawna H.
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Customer did not leave a comment.

Michelle T.
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Customer did not leave a comment.

KEVIN W.
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Thank you your service was excellent.

GREG J.
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no improvement needed

MARILYN W.
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Love Parowan and this place. Met the owner, a very nice, helpful and pleasant man.Great experience. So nice to see people who take pride in their business and know what good customer service is!

AL W.
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Customer did not leave a comment.

RODELL L.
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Customer did not leave a comment.

DONALD K.
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GARY M.
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In my experience, this location provided excellent service and high quality equipment. Very personal, helpful and professional.

KATHLEEN M.
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Customer did not leave a comment.

Dorian J.
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ANDREW B.
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JOHN U.
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RICHARD B.
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Customer did not leave a comment.

JOHN U.
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Everything was excellant!

RICHARD B.
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Customer did not leave a comment.

JESSICA M.
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Customer did not leave a comment.

EDWARD A.
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The computer program for renting seemed a lot more complicated and time consuming than necessary.

liisa W.
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Ralph was excellent I was able to pick it up a day earlier was a little confusion over price but it was corrected quickly. Would hire from him again EXCELLENT but I would expect nothing else people in Parowan are so nice .

JENNIFER L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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