Customer Reviews for Lathrop Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lathrop Self Storage

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Cindy C. on

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Awesome customer service and very informative. She was very Nice and friendly, something got seldom see in customer service anymore. Thank you so much...

Mario R. on

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Shania R. on

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The lady was very friendly and went above and beyond for us and made our experience very pleasant

Marc C. on

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Nicole L. on

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Staff was super friendly and professional, all smiles

april R. on

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Easy and fast

Christina P. on

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I really love how April works she’s so friendly so understanding and she answer all the questions really well I would recommend this place to a friends and family and myself... 5 stars ??????????

John H. on

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Truck was very dirty but it did the job fine

Andrew L. on

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Kenneth W. on

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John R. on

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Gwendolyn M. on

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Listen to April she’s knowledgeable and friendly.

Valorie M. on

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FRANCISCO P. on

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Heather was a lifesaver after waiting for over an hour at another location I was in and out!!! Thank you!!

Pao V. on

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Fast service. It was in and out.

TRACY D. on

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rey D. on

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Keep up the great job! One very satisfied customer!!’

Leticia W. on

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Deana V. on

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My pick up location was filthy and NOT inviting at all. My drop off location went well with NO ISSUES!!!

Gabriella M. on

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I was very satisfied with the service I received at this location. Amber was very helpful and super friendly.

Fernando V. on

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SANDRA H. on

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I have rented from this location many times. I have never had a bad truck until now. The truck needs maintenance. It seemed like it might not even make the trip and back. That was my thought as soon as I pulled out of your lot. It was real loud and seemed to misfire sometimes. This was all bad.

joe M. on

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April was wonderful! We came in after Penske failed to provide us with a truck we had reserved and she calmed us down and helped us out immediately. She provided exceptional customer service.

Dean B. on

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Jeff T. on

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ANA V. on

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Thank you for always providing excellent customer service.

Shelita J. on

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Keri B. on

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My truck was rented out to another customer after Uhaul had already charged me, charter lane is a horrible pick up/drop off location, prostitutes and people stealing the ac off of a nearby roof. The staff in the store advised that Uhaul takes reservations frequently without having trucks available and recommended I call Uhaul. I called Uhaul and explained my situation, the representative stated he had no other trucks and when I voiced that I was displeased he said nothing, I requested my money back and all he said was, yep, then hung up on me. I found another truck 15 min. away and was advised I could drop off in Copperopolis (Iconfirmed this twice) when I went to drop off I was advised I would have to drive and hour away (charging me .40 cents per mile) to drop off, I refused and they stated that were going to charge me...horrible experience... I will never use this company again

Roman A. on

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ANA V. on

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Awesome service! Fast and professional. I was on my way in no time. Thank you so much! :)

BASIRU S. on

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caleb J. on

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