Customer Reviews for Laurel Heights Shell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Laurel Heights Shell

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jessica M. on

Rating:

Customer did not leave a comment.

Isabel C. on

Rating:

Came to drop off Uhaul truck, turns out no one there new How to return the truck had to wait 30 minutes for Robert to arrive and turns out he couldn’t give me my $100 dollar deposit it had to be credited to my account. I paid cash when I picked up the U haul in Casa Grande Arizona was told my 100.00 deposit would be given to me in cash when I return the vehicle. Just bunch of crap misinformation.

Robert L. on

Rating:

Customer did not leave a comment.

Claudia T. on

Rating:

Truck was dirty in the back was not sweeped and in side had a s8tain on the floor

Daniel F. on

Rating:

Customer did not leave a comment.

Amor S. on

Rating:

Customer did not leave a comment.

Rex M. on

Rating:

Excellent Service

Eveline C. on

Rating:

The customer service was excellent, however the location was not very clear. It was a shell gas station that was hard to find, we had to call two times, even though we were at the address that google took us to, it was not clear it was going to be a Shell gas station. Did like the fact that drop off was until 10 pm though and again the customer service was excellent.

Nhiimbi N. on

Rating:

Requested a different drop off location, the one off of Market street but discovered the clerk had chosen this location on my way to returning the truck. Had to wait about 20-30 mins because they weren’t expecting me until the next day and had to call main office. Was a gas station and didn’t know where to park.

Danny G. on

Rating:

Customer did not leave a comment.

Edward D. on

Rating:

Few trucks to rent but it appears the

David O. on

Rating:

Customer did not leave a comment.

Robert B. on

Rating:

Great Staff. Quick and professional. Made the experience very nice especially after a move. Everything was done quickly. Very professional at this site.

tim B. on

Rating:

Very friendly and helpful