I would recommend you to pick up any equipment from the full service location, like Dolly hand truck and then the accessories and then pick up the truck at that location
Jorge Q
Customer Reviews for Laurel Lakes BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My reservation was changed from the Washington Blvd Laurel MD location to the Laurel Lakes BP location due to truck availability. This location was not able to find my reservation and needed a new process in place for my Corporate team member while onsite. This cost us over an hour and a half in time to get the truck from the Laurel Lakes location. The truck was not cleaned or maintained inside. The representatives and staff members at this location were rude and not very helpful.
Joaquin AYou need to either change the battery or charge it becomes it sometimes fails to turn on the engine
Olukayode FVery good service the person works at this place are very nice and helpful
Luis A