Customer Reviews for Leos Auto Center LLC
(U-Haul Neighborhood Dealer)

47 reviews

2001 Old County Rd   Pocahontas, AR 72455

(870) 892-7178

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(870) 892-7178

2001 Old County Rd
Pocahontas, AR 72455

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Interior or truck was swept out but was dusty and not detailed no big deal ain't my truck!

Everett S. 
Rating:
5.0

Customer did not leave a comment.

Steve F. 
Rating:
4.0

Customer did not leave a comment.

barabara H. 
Rating:
5.0

The trailer would have been a lot easier on the back to hook up if it would have had a cheap manual crank jack. Lifting the trailer from the ground was a little heavy

CHRISTOPHER W. 
Rating:
5.0

Improve the ck in app. Nicki in pocahontas at leos is amazing. She works hard to help each customer!!

Virginia I. 
Rating:
5.0

Pocahontas Uhaul, Leos, always helps me. Very friendly and courteous when Nicki answers on phone or interacts in person. Truck is clean. I have 1 problem..the app when returning is tooooooo long and I can't ever get it to work as it should. Not Pocahontas Leo's fault.

Virginia I. 
Rating:
3.0

Install trailer jacks on the rentals. I had to physically lift the trailer onto my truck tweaking my back.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

The admin lady was great

RICK D. 
Rating:
5.0

Very friendly and helpful.

Paula H. 
Rating:
1.0

I would not use nor recommend Uhaul after this experience. I paid $284.48 last night when I checked in. I even phone the location to confirm my reservation. I was told it would be ready, but closed when I go there and I would need to finish check in on the Uhaul App. Which I attempted to do. I Chose the Pocahontas, AR. location, because it was the only location that could guarantee me the unit I needed with the Appliance dolly. This location was 40 miles from my move location of Jonesboro, AR. It is a very small. When I arrived, I was unable to finish the check in online and the store was closed. A woman that worked there happened to stop by and asked me if I was there for the15' uhaul and pointed out the one o had reserved and the keys were in the floorboard. I was very disappointed in the condition of the uhaul. The passenger side mirror is taped on, there was a 1/4 of tank of gas, and the inside was not cleaned out and smelled terrible of cigarette smoke. I'm in the middle of no where and the woman had already left. Also, the Apllicance Dolly was not in the van which I had already paid for. Again, no one there to talk to and no other options since I have to move today. I expected way more out of Uhaul.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
5.0

Customer did not leave a comment.

Kayley B. 
Rating:
4.0

Customer did not leave a comment.

LANCE S. 
Rating:
4.0

Customer did not leave a comment.

Russ R. 
Rating:
5.0

Customer did not leave a comment.

Walter N. 
Rating:
5.0

Customer did not leave a comment.

MELISSA G. 
Rating:
5.0

Make sure the tires are good. We had a blowout on a tire twenty miles into our trip that should have been replaced prior to renting. The main problem is we had to pay $60 to get it changed. That should have been free because it was replaced buy a uhaul dealer!

Roger H. 
Rating:
5.0

Customer did not leave a comment.

JAMES R S. 
Rating:
5.0

They were closed when I dropped off the truck, but the business was clean and the drop box was easy to find.

Joshua T. 
Rating:
3.0

Customer did not leave a comment.

CATHERINE O. 
Rating:
5.0

Always a pleasant experience at Leos. Friendly, professional service.

keith M. 
Rating:
5.0

Customer did not leave a comment.

Allecia T. 
Rating:
4.0

Customer did not leave a comment.

george T. 
Rating:
5.0

Have more clear instructions on paper for towing.

Bryce H. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
3.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

I don't know of anything, service was excellent, very good overall experience

Kerri H. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

TOM F. 
Rating:
5.0

Attendant was very nice. The truck was new and clean. Thank you very much for a positive experience.

Pamela T. 
Rating:
4.0

There was not an Appliance Dolly in the UHual at pick up.

Katelynn C. 
Rating:
4.0

Customer did not leave a comment.

Paul Y. 
Rating:
5.0

Customer did not leave a comment.

Jody S. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Kristen B. 
Rating:
5.0

Excellent service. Very helpful. Awesome family tan business

Patrick D. 
Rating:
1.0

Better communication

Veronica V. 
Rating:
5.0

Customer did not leave a comment.

Lucy E. 
Rating:
5.0

They were great. We had it set up to check in by mobile but that wasn't working so she helped us. Very knowledgeable and professional. Would highly recommend.

ALFRED K. 
Rating:
4.0

Customer did not leave a comment.

Don C. 
Rating:
3.0

Smelled like cat piss

Chrisptoper C. 
No reviews have been submitted for this location.

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