Tout à été super 😉
luc m
Customer Reviews for Les Deals du Nord Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Firstly water infiltration through the roof. Secondly the driving is erotic, the steering column of the vehicle vibrates constantly, therefore maintenance neglected.
Christian GNormally I rented a truck from Saint Jerome and I would have to drop it off in Longeuil, when I arrived in Saint Jerome, I had all my proof and the lady at the counter told me that she does not accept that her truck is deposited in longueuil. I don’t know if it’s because I’m a person of color. I found it strange when my reservation was confirmed. I didn't like the way she spoke, I would have preferred that she handled it internally instead of saying no categorically. And by saying my truck I have the impression that it's his truck. She even asked me to call customer service. However, I have the SMS and I received a call confirming that everything is ok. I didn't like the welcome, I didn't feel that she really wanted to help me. Unlike his colleague who reassured me that everything would work out. I would never recommend it to Saint Jerome.
Lorry JHave a truck ready for the place you asked for it...
Arnaud DBon service
gabriel DThe staff and location were nice. The truck’s air conditioning worked intermittently which created an unpleasant moving experience.
Carter SAccueil chaleureux, très bon service et bons conseillers. Équipement en bon état.
Alain DThe staff was vers curtious and helpfull. Great experience
josee mJe recommande Bonne expérience, informations précises et accueil chaleureux, merci
Ginette TRéservé depuis le début avril service bien fait du début jusqu’à la fin! Super!
Denis JSuperbe expérience, équipe dévouée, je recommande absolument.
ISAAC BTruck was not working at moment of pickup. No one at uhaul was capable of helping us. 1 hour waiting on the telephone line for it to just hang up.
Kevin Ogreat friendly service
Daniel FTout était parfait! Merci beaucoup!👍
louise SThe location was a little bit out of the way but the closest one. The rental was nor clean nor filthy. The staff were very helpful and friendly.
Susanne WLe concessionnaire n’a aucune enseigne à l’extérieur er est difficile à trouver. J’ai failli oublier les 24 couvertures qui étaient empilés à l’intérieur de la succursale, elles n’étaient pas dans la boîte du cube. J’ai été envoyé à St-Jerome alors que j’avais négocié à St-Eustache pour la livraison du camion. 50 km de route non prévus et perte de temps, 2 heures de retard pour débuter le déménagement,
Denis GJ'ai avisé de faire vérifier les freins car il y a un problème lors du freinage, ils sautent.
Diane SServie par Sylvie, très compétente, efficace et courtoise. Très satisfait du service reçu, prix raisonnable et tout comme prévu.
Jean-Sebastien CThe truck was good. The service not. We reserved the truck for 8am et they moved us because another client took an appointement before us. We had to change our plan with our friend. Also, we filled the tank to the 3/4 as requested but they charged us 6 liters of fuel. I should have keep a picture of the tank
Philippe GA++ ......service efficace et courtois
DAN CThe instructions for the pick up weren’t clear at all. We lost 1h30 trying to reach customer service and getting the approbation to be able to get the keys. They never informed us that the people making the reservation had to be the one physically picking up the truck. The guy at the localisation, when we brought back the truck, was not helpful and seemed to not care about the situation. I understand he is not working for U-Haul, but since he is a partner, he should be more open to help us.
Karine MI would strongly recommend that you include straps and protective blankets.
CARLO FPersonnel très gentil et courtois
Julie PPersonnel super sympathique et souriant ☺️
ALEXANDRINE LLe camion réservé n'était pas disponible. Le fuel était à moitié.
Isabelle GTruck rental brought back, however driver informed clerk that the mileage indicated on rental form from pick-up location was wrong and showed photos as proof. Not accommodating and we were told to contact the facility where we rented to argue.....needless to say - after a long travel/moving day, we were exhausted and simply paid the extra cost to get the file closed and on our way. We were not going to drive back almost 2 hours to "discuss" wrong mileage at the start. All Uhaul rental facilities should help out customers no matter where pick-up/drop off. Would not recommend rental UHAUL to others.
Alain LUhaul negliger les frein fini ca fesais peur à conduire
JEREMIE BLe camion était remplis à moitié. ( essence)
Isabelle GCatalyseur volé pendant le jour précédent Donc pas de camion de 20 pieds disponible Déménagement avec un 10 pieds Pas de rabais sur km Très déçu
João AGas gage was defective, showing the wrong reserve We had to call for service but it was too long we had to cancel it. We went ourself to get gasoline and this is how we confirmed gas gauge was defective big time
Monique AC'est la première fois que je fais que je fait affaire avec Uhaul et j'ai rien adit contre le service . J'ai aimé la simplicité, Merci encore.
leo mTout était parfait!
GILLES BEverything was perfect.
maryse gAttente au comptoir plus de 20 minutes
Richard HJe loue souvent vos camions et à chaque fois, j’ai peur de tomber en panne sur la route.
Marc Avérifier le lave-glace car était vide
jeyson lTrès bon service et les gens sont vraiment gentils.
DANIELLE Hessuie glace d'été rendant la conduite extrêmement dangereuse freinage risque du au moteur qui pars a accéléré véhicule en mauvaise état, le cover du part-choc avant est tombé sans seul lors d'un arrêt à une station d'essence!!
Serge LJ'ai vécu une très belle expérience avec ''Deal du Nord'' notamment avec Monsieur Soleil. Je recommande cette compagnie de location de camions.
sylvie lTruck was not clean. The windshield washer was frozen and we had to bring it somewhere to get it changed that delayed our trip. U Haul can put proper fluid that doesn’t freeze. We were also supposed to pick up at a location close to our house and it got changed the day before. We had to drive further out of our way to pick up the truck.
Kathy SFast and efficient service
marc lI was satisfied with the service provided
ABDULKAREEMO FNothing,keep it up
Kina KThis is my last visit in U Haul renting truck
ABDELGHANI O