The pick up was not at the location of my choice. Was called the day prior and was told I had to pick it up at a different address. Was not informed that the address was not a U-Haul facility and was a Liqour Store that was used as a pick up location. I did not find that the app was user-friendly.
Dyann A
Customer Reviews for Liban Dor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people on site were very nice, but U-Haul as a company, complete garbage. Shoving me onto a dysfunctional app, with no one available to resolve my issues on line or via phone. Clearly, you guys a milking well depreciated assets and taking customers for granted. I will try ever alternative to U-haul going forward.
Steve LLovely people, super easy process, would absolutely rent from them again :)
Rachael JI couldn’t find the location at first, but the husband and wife are very kind and helpful. I recommend them.
Leslie B