Customer Reviews for Line X Of Greenville
(U-Haul Neighborhood Dealer)

349 reviews

199 Forlines Rd   Winterville, NC 28590

(252) 321-6589

Location Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 321-6589

199 Forlines Rd
Winterville, NC 28590

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lois Z. 
Rating:
5.0

Customer did not leave a comment.

Jedediah H. 
Rating:
5.0

Dan is the man!

Benjamin M. 
Rating:
4.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

The online system seemed easy to use for returning the truck

Carol F. 
Rating:
5.0

Dan was absolutely wonderful, if anyone I know is moving I will send them to Line-X for U-Haul needs.

Aislinn K. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
5.0

The process of doing the self-service online check in of the truck is NOT INTUITIVE. I went through the process and followed the directions, my location services on my phone said it was turned on, yet the uhaul account said it couldn't find my location. Because of that, it just ended my ability to try to return the truck online through my account. I was on hold with uhaul for ONE HOUR AND 3 MINUTES, before they disconnected my call. The check in and check out process should be easy, considering how much they advertise its convenience. If I ever rent from uhaul again, I would ensure I could do the check in/out process with a real human in person, because their online account way to do this is a pain.

Susan R. 
Rating:
5.0

Have the Uhaul logo displayed at someplace on front of building to help customers find the location. Especially if all units are checked out.

Mike F. 
Rating:
5.0

Customer did not leave a comment.

Mario M. 
Rating:
5.0

Customer did not leave a comment.

Dustin C. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Excellent service! I was greeted with a warm welcome. Offered assistance with connecting the trailer to my truck. Super easy check in process. Absolutely the best U-Haul experience ever! I will certainly return to this exact location in the future!

Angie K. 
Rating:
5.0

The service was excellent! Dan was very helpful, and friendly. Probably the best U-Haul experience I've ever had!

Angela K. 
Rating:
5.0

Customer did not leave a comment.

Anthony K. 
Rating:
4.0

Customer did not leave a comment.

Ronald Z. 
Rating:
5.0

Customer did not leave a comment.

Edward M. 
Rating:
5.0

Customer did not leave a comment.

WILLARD K. 
Rating:
5.0

Customer did not leave a comment.

Angela C. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO S. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

Dan was great to work with. My trailer rental went very smooth. I will definitely return to his location for my next rental.

JOHN J. 
Rating:
5.0

Best experience the service from this location by far exceeds any other location I have ever used

Ken S. 
Rating:
5.0

This experience was great. Dan was very friendly and very easy to work with.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN B. 
Rating:
5.0

Very helpful and efficient, location was clean and easy to find.

Wayne S. 
Rating:
5.0

The truck drove terrible extremely bouncy

ANTONIO C. 
Rating:
5.0

Dan gave the best customer service during my transaction

BENJAMIN B. 
Rating:
4.0

Customer did not leave a comment.

Elisabeth P. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Barbara C. 
Rating:
5.0

Great to work with !

eric J. 
Rating:
5.0

Customer did not leave a comment.

ALEXIS V. 
Rating:
5.0

Excellent customer service!! Thank you.

Marcus B. 
Rating:
2.0

Better customer service.

Hilda M. 
Rating:
5.0

Vehicle had no cruise control. Come on people it is 2020.

Eugene D. 
Rating:
5.0

The service and the staff was fantastic in every way.

DEBBIE A. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS G. 
Rating:
5.0

There is nothing to improve. This was an excellent experience with excellent service.

Amy V. 
Rating:
5.0

Great customer service. Went above and beyond to make sure that I was satisfied

John J. 
Rating:
5.0

The gentleman running Line-X is amazing and super helpful. I can't sing his praises enough. I have never had a good experience with renting from Uhaul but he totally change my view. He is an asset to the Uhaul company as a whole.

Toni W. 
Rating:
5.0

The friendliness, cleanliness & overall appearance of the building was great. We could not have been treated any better. Experience was great.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Heath P. 
Rating:
5.0

Not a thing! I am a repeat customer here because Dan is great! Very polite and super helpful!

Teresa H. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

very friendly and helpful.

Todd C. 
Rating:
5.0

The UHaul folks in Winterville, TX were outstanding.

Katie F. 
Rating:
1.0

Customer did not leave a comment.

Latoya R. 
Rating:
5.0

I wouldn't change a thing. Dan was awesome and really helpful. Will definitely be back for all my truck needs.

Thomas Q. 
Rating:
5.0

Great service. Very friendly and welcoming.

Geoffrey R. 
Rating:
1.0

I rented appliance dolly and was charged but the equipment was not in the truck.

Miguel D. 
Rating:
5.0

No problem with the location at all. The online experience with uhaul.com however was nothing short of horrible! One problem after another.

Kenneth T. 
Rating:
5.0

Keep people like Dan who will keep providing above and beyond customer service. Do away with the mobile app it was to confusing.

Vernita C. 
Rating:
5.0

Customer did not leave a comment.

Wesley M. 
Rating:
5.0

The on line customer service sucks

doug D. 
Rating:
4.0

Owner was super nice and helpful.

William S. 
Rating:
5.0

Dan is an excellent person to do business with. Always willing to help and go the extra mile for the customer. I will always use this location for all my U-Haul rentals.

jeremy A. 
Rating:
5.0

People in this location are great. Treat you like family.

DONALD A. 
Rating:
5.0

Customer did not leave a comment.

WILLARD K. 
Rating:
5.0

Nothing Very easy to work with

steven M. 
Rating:
5.0

Customer did not leave a comment.

steven M. 
Rating:
5.0

The gentleman, I believe his name was mike, was wonderful, very friendly and helpful. He really took his time to make sure that we understood everything.

Erin A. 
Rating:
5.0

Staff nice and very helpfully!

Jian Z. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Angelica R. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Customer did not leave a comment.

alyne O. 
Rating:
5.0

Very knowledgeable and friendly staff

mike F. 
Rating:
5.0

Customer did not leave a comment.

DONALD S. 
Rating:
5.0

Customer did not leave a comment.

Andrew W. 
Rating:
5.0

Fast Friend company to rent from best in Winterville/ Greenville area.

Russell W. 
Rating:
5.0

Best place to rent from in Winterville/ Greenville area.

Russell W. 
Rating:
5.0

The only recommendation is that UHaul needs to give Dan Hines more customers, because after all these years I have done business with Uhaul - Dan Hines is a TEN STAR> Thanks Dan

GEORGE W. 
Rating:
5.0

Mike was very friendly and helpful. They are open until 3 hopefully they can extend to 5 pm

Alberto M. 
Rating:
5.0

Excellent service folks there very helpful

eric J. 
Rating:
5.0

Customer did not leave a comment.

kendall F. 
Rating:
3.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

sabra F. 
Rating:
5.0

Michael was awesome!

Rochelle A. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY M. 
Rating:
5.0

Excellent, polite, efficient.

Clyde W. 
Rating:
5.0

Customer did not leave a comment.

Takia B. 
Rating:
5.0

Customer did not leave a comment.

Takia B. 
Rating:
5.0

Customer did not leave a comment.

DEBRA C. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

terrell B. 
Rating:
5.0

Quick service super friendly. Nothing to improve here!

Jeremy A. 
Rating:
3.0

Customer did not leave a comment.

Jeremy M. 
Rating:
5.0

Customer did not leave a comment.

marquez W. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
5.0

Customer did not leave a comment.

LORI D. 
Rating:
5.0

Customer did not leave a comment.

Jian Z. 
Rating:
2.0

Michael and the Uhaul crew were great and really care about his customers. Thanks Michael. Give him a price raise...

GEORGE W. 
Rating:
5.0

Customer did not leave a comment.

charles L. 
Rating:
4.0

Customer did not leave a comment.

Nigel P. 
No reviews have been submitted for this location.

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