Customer Reviews for Lions Auto Group

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lions Auto Group

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Quanyi P.
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Service is great. Provide good service.

Roy C.
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Customer did not leave a comment.

Maria M.
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Nothing, have more staff with the positive attitude.. like this gentleman

Brian B.
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Customer did not leave a comment.

Maria M.
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Excelente service In/out....

Maria M.
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Customer did not leave a comment.

Jessica R.
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Super fast service!! Thanks!!

Myrna M.
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Customer did not leave a comment.

Rudy J.
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Arlene D.
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unnecessary charges. Poor customer service.

Christopher T.
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Franck Z.
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Pamela P.
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The customer service was excellent, l would not change a thing!

Alanrenato L.
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Customer did not leave a comment.

Hector P.
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Virginia L.
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Customer did not leave a comment.

Mordechai B.
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Daniel C.
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David R.
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Changhu J.
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Nothing

Alfonso T.
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Fraudulent charge made to incorrect party, no due diligence on the part of your contractor I urge Uhaul to remove them from their ranks due to suspicious/fraudulent activity.

Alan P.
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Customer did not leave a comment.

Mark S.
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David R.
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Edgar S.
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Guillermo A.
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Frank V.
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Matthew A.
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DAVID E.
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Good job!no improvement

Lucy B.
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Customer did not leave a comment.

Mario R.
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Thank you for a great service.

Yolanda G.
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Customer did not leave a comment.

Jo Lynn S.
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Customer did not leave a comment.

Alan H.
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Concerning this location not much. They give excellent service and am happy to have found them.

Sylvia G.
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Great and friendly customer service

Juan Z.
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Customer did not leave a comment.

Karen R.
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Customer did not leave a comment.

Gerardo O.
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To do an online reservation is little confusing I did a reservation yesterday and never appear in the system in Rowland heights but when I call lion auto group he did the impossible to solve my situation they rock in service great job

Desiree E.
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Needs more of a selection

Thomas M.
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Customer did not leave a comment.

Jorge V.
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Customer did not leave a comment.

Jorge B.
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A +

Rafael C.
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Excellent service!!!

Raymond B.
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Mark was very attentive and helpful. And he was patient with me when it took extra time to return the truck. Will definitely use them again.

Chanel S.
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Customer did not leave a comment.

Kelly R.
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I think I will use a Home Depot van next time I don’t know if I trust uhaul

Jaime A.
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Customer did not leave a comment.

Juan R.
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Customer did not leave a comment.

Rosa M.
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The worker On Site made us wait 30 minutes prior tenant to our reservation due to was detailing and cleaning and washing his own car. And kept on saying be with you in a minute by myself my mother and a separate client that walked in they need to service ignored our presence

Marie M.
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Customer did not leave a comment.

Frances A.
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Nothing, everything was perfect!

Jesus E.
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Customer did not leave a comment.

Bennie J.
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The vehicle ran well but could have used a good wash. The windows were very dirty. It would also be helpful to provide information on how much gas you would need to purchase if you only used the vehicle if you went on a short trip while using the truck. I returned the vehicle with more gas that what it had in it when I picked it up.

Celina R.
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Customer did not leave a comment.

MARTEL C.
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Marco, assisted me after a disaster day of dealing with U-Haul via phone. The customer service reps over the phone are dry and not customer friendly, I was suppose to drop off the U-Haul at an after hours location that was not an after hour drop off per your morning rep. Marco, at this drop off was able to handle the issue fast. U-Haul customer rep wanted to send me to another location... Horrible experience up until I found Marco on my own.

Fedex Express P.
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The equipment is always in great condition and well taken care of. The customer service I receive from the mgr. and the team is above and beyond... Thank you for reading my input.

Juan O.
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The owners are always helpful and willing to work with the client. I appreciated that on a business.

Jonathan B.
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Customer did not leave a comment.

John L.
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Great service

Francisco G.
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Great Service!

Adalberto V.
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Customer did not leave a comment.

Susan E.
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Pedro V.
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Customer did not leave a comment.

Michael T.
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Mark was terrific! He helped us choose the appropriate size truck and accessories for our move. Thank you!

Juan O.
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This family is always nice when I return the trucks. I rent Uhaul trucks frequently. That's the reason I always choose this location as a return place.

Fernando L.
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You guys are doing a great job already! This is the second time I've rented from this location.

Karla R.
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I don't like how customers are supposed to park on the street on after hours. People can vandalize the car and the customer would be at fault. Also the rental location i went to had so many damages on the car.

Richard M.
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Nothing service was great. I will be going back here!

Laura B.
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This was a horrible experience. We washed the outside of the truck before returning it and we were still charged a $10 cleaning fee.. This is a scam.

Ted T.
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Customer did not leave a comment.

Jean B.
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Our host was Very professional. He was well verse in all questions I had all and all my experience with U-Haul was quite pleasing.

Alan H.
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Nothing. The service is excellent. In and out in no time. Thanks Alan Hahn

Paul H.
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Once I dropped off the vehicle the gentleman did a thorough inspection and indentified the damages but unfortunately he put me to blame since it wasn't reported previously. Seems like there was a few gaps in protocol in my opinion.

Anthony H.
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Customer did not leave a comment.

Anthony H.
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Not a thing great customer service! I may be back tomorrow to rent another truck. Good hospitality.

Evette T.
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Customer did not leave a comment.

Simon N.
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Customer did not leave a comment.

Teg A.
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Lions Auto Group is an excellent U-Haul location. Highly professional and super customer service. Really great experience

Sieu H.
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Customer did not leave a comment.

Ingrid R.
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Customer did not leave a comment.

Yvette B.
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The best customer service I have been giving in years. Will be coming back to this location every time I need a truck.

Joe M.
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Great communication, friendly staff and great service, both on the pick up and on the drop off. (Way better than the actual desk help at Uhaul locations I have dealt with).

GERRIEL B.
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We was professional and nice.

Phillip P.
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Customer did not leave a comment.

Lolita J.
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Customer did not leave a comment.

LYN B.
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Customer did not leave a comment.

Carlos D.
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THEY ARE CROOKS, LIARS, UNPROFESSIONAL AND DONT KNOW WHAT THEY ARE DOING...

Edward H.
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Most helpful, friendly, and clean. Great service, would recommend them to anyone.

John K.
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Customer did not leave a comment.

SYED H.
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excellent service

Edward H.
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Customer did not leave a comment.

Michael O.
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It was great just the way it is. The person in charge was very great. Explain every thing in detail .

Laura S.
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Customer did not leave a comment.

carlos H.
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Customer did not leave a comment.

Javier R.
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Customer did not leave a comment.

MICHAEL T.
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Customer did not leave a comment.

Lolita J.
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Excellent service with great smile, I like this location.

Ofir A.
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Excellent customer service from moment I walked up to the moment I returned the truck. The gentleman there had the truck ready upon arrival and provided a quick check in. Upon return was also a speedy check out. Definitely a great location with great customer service. Thank you for a great first uhaul experience!

carlos C.
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Customer did not leave a comment.

Lupita G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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