Customer Reviews for Lions Auto Group
(U-Haul Neighborhood Dealer)

290 reviews

645 Glendora Av   La Puente, CA 91744

(626) 626-7314

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(626) 626-7314

645 Glendora Av
La Puente, CA 91744

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Marawan H. 
Rating:
5.0

Great!!!

DORA P. 
Rating:
3.0

Bad customer service. I scheduled one on arrow hwy but the day before pick up was informed that i would be picking up in la puente. It would have been fine if i was notified about this possibility at least a week before so i can plan ahead. I was told i can cancel and look for a different truck but i mean if you call me the day before I don't think i would have time to do all that all over again. People are busy and gotta work. 🥴. Good thing the lady from the la puente location is nice and helpful.

SWEZADAY L. 
Rating:
3.0

I booked online to do a 24 hour phone pick up but the keys are located in the office and so I was only able to pick up and drop off between 0900 and 1700, which defeats the purpose of being able to rent 24/7.

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO R. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

JESUS E. 
Rating:
4.0

Not the place itself but rather the app/website. The website did not indicate that the place is closed on Sunday and we cannot return the vehicle since there is no drop off place

Kris O. 
Rating:
5.0

Customer did not leave a comment.

JORGE C. 
Rating:
5.0

Customer did not leave a comment.

LUIS B. 
Rating:
4.0

wei

JUNYONG H. 
Rating:
5.0

Customer did not leave a comment.

KARLENE M. 
Rating:
5.0

The service was great. A pleasure to work with. Thank you!

Belen G. 
Rating:
5.0

Customer did not leave a comment.

FATIMA J. 
Rating:
5.0

Customer did not leave a comment.

daniel C. 
Rating:
5.0

Customer did not leave a comment.

MAGDALENA M. 
Rating:
5.0

Customer did not leave a comment.

zhe Z. 
Rating:
5.0

Nothing, great guys

isaac O. 
Rating:
5.0

Great customer service, process couldnt have gone smoother. Really lucky to have this location close to me.

Alvaro P. 
Rating:
5.0

I wish the owner will wear mask

GENASEOWFOON O. 
Rating:
5.0

Great service and nice guy nice cool spot

VICTOR R. 
Rating:
5.0

Customer did not leave a comment.

Anthony J. 
Rating:
5.0

Customer did not leave a comment.

ELIKA R. 
Rating:
5.0

Mark is very helpful

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

Marawan H. 
Rating:
5.0

Customer did not leave a comment.

BLAKE N. 
Rating:
5.0

Customer did not leave a comment.

SALVADOR R. 
Rating:
5.0

Customer did not leave a comment.

Atil N. 
Rating:
5.0

the people on both ends were friendly and e made sure I was taken care of the truck was able to haul my cargo no glass broken the ride was comfortable

JOHNNY H. 
Rating:
2.0

Customer did not leave a comment.

William E. 
Rating:
5.0

We arrived late and didn't realize that it was already after business hours but Mark, who is the owner/manager was kind enough to still rent us the truck. Will definitely rent again from Mark!

Tommy C. 
Rating:
5.0

Due to Covid it would be a good idea to reassure the client that the vehicle has been sanitized, I wasn't sure so I took my own sanitation wipes anyway

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Uzziel J. 
Rating:
5.0

Friendly customer service. Would rent from again.

Adam C. 
Rating:
5.0

Good customer service! Honest!

Eduardo C. 
Rating:
5.0

Customer did not leave a comment.

PAMELA P. 
Rating:
2.0

stop waxing your personal car, vacuuming your personal car, air blowing the parking lot when you see customers waiting and watching you wax, vacuum etc

ARTURO C. 
Rating:
5.0

Customer did not leave a comment.

CONSTANTINO L. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

Nothing improve just keep good service to guest.

Siu C. 
Rating:
5.0

The service was as expected, I get the truck I needed, did the job, and returned. I would use their service again. Thank you

Juan L. 
Rating:
5.0

Customer did not leave a comment.

CINDY C. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

Max V. 
Rating:
5.0

Mark is amazing!! Moving has its stressful events and Mark readily offered advice and help to take that stress away! He went above and beyond to make my move easier and economical. I've been using Uhaul for all my moving needs in the past and Mark as been the most professional, knowledgeable and kind sales technician that I have ever experienced. Thank you Mark, for all your help!!!

LISA W. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

SABRINA H. 
Rating:
4.0

Customer did not leave a comment.

Melissa H. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO R. 
Rating:
5.0

Disappointed in Uhaul. Reserved a truck and trailer for 1 location. Was notified the day before pickup that they changed the location of the truck and the trailer. Icing on the cake is I would have to pick up the trailer at a different location from the truck 26 miles away in Los Angeles traffic. I thought that Uhaul guaranteed the location? This would be the last time that I will rent from Uhaul.

Kandie P. 
Rating:
5.0

Customer did not leave a comment.

ramiro A. 
Rating:
5.0

Great customer service, very professional.

FAVIOLA P. 
Rating:
5.0

Customer did not leave a comment.

ANA M. 
Rating:
5.0

Customer did not leave a comment.

PAMELA P. 
Rating:
5.0

Customer did not leave a comment.

GUODONG Z. 
Rating:
5.0

Customer did not leave a comment.

GENEVIEVE G. 
Rating:
5.0

This place is efficent and has a variety or products. And more importantly, great rates👍

ALICIA B. 
Rating:
5.0

Easy rent process. Really fast, thank you

RICHARD N. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE S. 
Rating:
5.0

Customer did not leave a comment.

VERONICA I. 
Rating:
5.0

Very Great service

LEONARD R. 
Rating:
5.0

Customer did not leave a comment.

MAURO B. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND B. 
Rating:
5.0

Quick and easy transaction. In and out in no time.

DAVID M. 
Rating:
5.0

Nothing everything perfect fast service also

SAUL O. 
Rating:
4.0

Easy to make reservation, was in and out. Awesome customer service!

ERNESTO T. 
Rating:
5.0

You don't need to improve anything ....my experience was just perfect

GARY L. 
Rating:
5.0

I can't say anything since the truck is very good as well as your staff there. Thanks for the good service.

WILFRED C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Easy professional attention and respectful

Alonzo V. 
Rating:
5.0

Customer did not leave a comment.

ALFREDO Z. 
Rating:
5.0

Mark was great I appreciated his professionalism and he was very kind. Mark has the kind of spirit that reflects kindness and thoughtfulness in a new world that is really needed. Thank you mark for your kindness!

Julio A. 
Rating:
5.0

Mark was very friendly, professional, and quick. Absolutely the best u-haul experience, ever.

RAYMOND B. 
Rating:
5.0

Customer did not leave a comment.

Marawan H. 
Rating:
5.0

Customer did not leave a comment.

SANDRO M. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

george E. 
Rating:
5.0

Customer did not leave a comment.

Jeremy I. 
Rating:
5.0

Nothing!

Gina G. 
Rating:
5.0

Customer did not leave a comment.

Marawan H. 
Rating:
5.0

Excellent!!! Glad I found this uhaul center!!!

Kristi H. 
Rating:
5.0

Service is great. Provide good service.

Quanyi P. 
Rating:
5.0

Customer did not leave a comment.

Roy C. 
Rating:
5.0

Nothing, have more staff with the positive attitude.. like this gentleman

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Excelente service In/out....

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Super fast service!! Thanks!!

Jessica R. 
Rating:
4.0

Customer did not leave a comment.

Myrna M. 
Rating:
5.0

Customer did not leave a comment.

Rudy J. 
Rating:
1.0

unnecessary charges. Poor customer service.

Arlene D. 
Rating:
1.0

Customer did not leave a comment.

Christopher T. 
Rating:
4.0

Customer did not leave a comment.

Franck Z. 
Rating:
5.0

The customer service was excellent, l would not change a thing!

Pamela P. 
Rating:
5.0

Customer did not leave a comment.

Alanrenato L. 
Rating:
5.0

Customer did not leave a comment.

Hector P. 
Rating:
5.0

Customer did not leave a comment.

Virginia L. 
Rating:
4.0

Customer did not leave a comment.

Mordechai B. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
No reviews have been submitted for this location.

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