My experience with this U haul facility in Charlottetown PEI was pretty terrible from start to finish. Staff would not let me pay to use the dumpsters despite advertising that I could do so, the facility was locked until 8:45AM despite advertising the doors would open at 7am, and several staff members I tried to deal with were rude. Additionally this facility was, in my view, very overpriced. As someone who travelled a long distance to try and clear out a loved ones belongings after their passing, I felt like uhaul did absolutely nothing to help make the process easier. I will never pay to use a uhaul facility again.
Jessica W | Overall ExperienceSelf Storage Units in Charlottetown, PE, C1E1E7
U-Haul Moving & Storage of Charlottetown
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- 3.5 Average Customer Rating
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Very clean and friendly staff!
Don P | Overall ExperienceCustomer service was poor. Every time I had to go to my unit they had trucks parked in front of it and had to wait on them to move, which they were certainly not in a rush to do. Each visit to the storage unit there was an issue.
VAUGHN G | Overall ExperienceHad a couple of small issues, and the staff were very helpful.
DERICK D | Overall Experienceyou guys are great
TYLER P | First ImpressionsI’ve used U-Haul for truck rental and storage long distance. The stores have ample packing supplies for all of your needs. The trucks are reliable and the beds clean on pickup. The storage facilities are clean, the staff is courteous and professional.
susan a | First ImpressionsAlthough the space was great the rental trucks were always in the way. Staff was friendly and moved them when we needed but kind of a pain to constantly ask
Jonathan T | Overall ExperienceThe lock provided froze and seized before winter weather even hit, so the locksmith was an added expense. Purchased another lock from elsewhere, no more issues. The amount of mouse poop all over everything was disgusting. Put some mouse bait out for goodness sake!
joann t | Overall ExperienceI loved the service so much and in the near feature I want to use this company all the workers were so kind to and and patient
claire G | Overall ExperienceThe staff were great. These people were professional and helpful every time i needed i needed a rental koved so i could access my spaces.
GORDON D | Overall ExperienceWould like my receipt showing my cancelled storage unit.
Andrew F | Overall ExperienceVery accommodating staff. Thank you.
lynn c | Overall ExperienceOnline booking very frustrating. Had to redo in person...why?
steven b | First ImpressionsIt's better than most uhaul rental locations I've frequented.
DERICK D | First ImpressionsThey illegally got rid of my belongings. After I told them I would be there by the end of the mth to pay my bill. I want my stuff back
anne q | Overall Experiencegreat service
CONNOR M | First Impressions