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MARCELO R
Customer Reviews for Lloyd's Rental's and Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropped off after hours. Easy to locate and plenty of space to back in trailer!
ALEXIS SAlways excellent, friendly service at Lloyds.
ROBERT FNo problems or concerns to report.
JOE SIt was PERFECT. Efficient and kind people‼️‼️‼️‼️
WILMA YQuick & efficient process! Always professional & courteous customer service!!
CLINT DEverything is always great 💯
ERTLE RALWAYS Professional, kind and willing to assist.
KIMBERLEY CLloyd's is our go-to place for U-Haul. Their service is excellent, and always have a great supply of trucks. So dependable!
ALEX HEverything was perfect!
DONALD GThis is the best Uhual rental agency in town. Have used them three times this year and everytime they have gone above and beyond to meet my needs. Pickup and drop off is easy and convenient. The staff is friendly and accommodating.
CHRISTY PNicest associates in town
SHANON HJust more expensive than I thought it would be.
Elizabeth CExcellent service, plenty of equipment, super helpful. We picked up here and dropped off at another location. Had an issue with drop off and werent able to get help there. Lloyds made a call on our behalf and helped us get it fixed!
SARAH LGreat customer service both from inside desk attendant and outside employee who hooked up the trailer for me. VERY professional people yet down to earth
TRACY DPretty good and fast. Love it.
Pablo RFriendly staff came out and greeted me in the parking lot. Did a quick walk around and was on my way in no time. Friendly and positive attitude.
Eric DGreat staff, very knowledgeable and helpful.
EDWARD GAbsolutely LOVE both the kindness and professionalism of the entire team at LLOYDS Storage. Each experience supersedes the last. I have NEVER had a bad experience, which is why I continue to use, as well as refer them. They make you feel extremely welcome each time a customer walks through the door.
KIMBERLEY CI use this location on aregular basis and they are always very accomadating
JOHN DGreat staff. Easy process. Good pricing.
ELIZABETH TLloyds is the BEST location you guys have. They are ALWAYS great to deal with, fast and super friendly. WAY better than your corporate location a mile or two to the North on Rt 17 Markets street who are just to opposite....to be honest.
CRAIG JAgain - the condition of the truck and the damage to our things overrides everything else
ANA AEasy pickup, no defects in equipment. Made the 900 mile trip easy!
KYLE MGreat service
LESLIE GThis is a great u-haul place. Use it all the time for local needs or for drop off. They are very organized, friendly and helpful. Their equipment is always clean, neat and organized. Always have someone there to hook when picking up and unhook when dropping off. No wait, no guessing what to get or where to drop. I would give the 11 stars out of 10 possible, every time I’ve done business there.
FREDRICK CDO A PROPER INSPECTION AND TEST DRIVE BEFORE RENTING YOUR TRICK!
Andie FBeen u-haul location of choice for years
NORMAN BI have rented here previously and they are always friendly, helpful and accommodating.
MARSHA SI would change a thing. Kudos to these guys, keep up the great work.
DANIEL CRent from these guys all the time. Great people.
WILLIAM DCheck tire pressures at delivery.
GARY CGreat experience and nice people!!!
ERIC ZI highly recommend this location. The entire staff was friendly and seemed to be happy working there. I rented a motorcycle trailer at the last minute for the weekend and expected a shortage of options, but they had plenty to choose from. I will gladly go there again next time I need to rent some moving equipment.
MICHAEL CEverything was great
Melissa WThey are the best!
Dean MLloyd’s is a fantastic business! I drive an extra 10 to 15 minutes to pick up trailers from them because of their excellent service!
GENE AEveryone was pleasantly efficient and really friendly. I had an excellent experience!
Lashonda GAll the employees are great people. Willing to go the extra step
TOMMY YLloyds staff made dropping off the trailer quick and painless. I was in and out in ten minutes.
Aaron CGreat experience - quick, friendly, knowledgeable
CHRISTOPHER Cvery helpful
PETER KI have now used Lloyd's Rentals and Sales 5 or 6 times for my U-Haul needs. A great place to do business. I will not go anywhere else. Highly recommended.
JAMES DCan't think of anything except maybe fill a couple of potholes in the parking lot. These guys were awesome
KENNETH BGreat staff very helpful
SABRINA NRecommended help to unload heavy items.
Hank OThe older gentleman that assisted me with my U-Haul drop-off was so nice and helpful. I was in and out in no time at all! I did not have to lift a finger! I highly recommend Llyod's Rentals and Sales in Wilmington, NC!
REID HThis is the best Uhaul location in Wilmington!
RUSSELL JGreat professional staff, highly recommended.
LOUIS AGreat customer service and location
AUBREY BI’ve used Lloyd’s for years Great service and excellent support
MANOL GThe vehicle tow dollies running lights did not work when I had my headlights on. The turn signals work fine. I was unsure about the brake lights but I imagine they worked. I wouldn't rent this trailer if I had to do night driving. But it was super simple to use. Would definitely rent from this location again without hesitation.
Paul VWe dropped off after hours no person there
Carroll SGreat! Very friendly
Jordan MThe pick up and drop off can be a lil more smooth.
RICARDO MEasy in, out. No wait
JAMES SThe gentleman was very courteous, friendly and polite. We got through the paperwork quickly and he had another gentleman hook up the trailer to my vehicle very smooth and pleasant experience!
MARY SEmployees were very friendly, curteous, and helpful.
MICHAEL S