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KATHY B
Customer Reviews for Lloyd's Rental's and Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly, easy drop off.
PETER PKeep doing what you do - fast, friendly, and efficient! This has been my go-to U-Haul place for years.
CRIS MPicking Up and Dropping off process was quick and easy. I was unable to meet my initial pickup time so I called the 800 number and within seconds I was able to update the time and my reservation. The truck (10 foot) was easy to drive, clean and superb air conditioning, which was definitely needed with the temperature over 95 degrees. Continue the great service and I will be recommending friends and family for their next move. Thank you U-HAUL Staff !!!
LISA DQuick and simple
ROBERT EThey do great been using them for years
WILLIAM HThe property was closed for the day when we dropped off. There weren't any people there to help.
Robert NThe people at Lloyd's are always great to me - friendly and helpful. Always good equipment.
John Hgreat customer service
MARK MTransaction could not have been simpler. Made reservation online, checked in at the front desk, and was in the truck in minutes. Truck was clean with low mileage; ride was very comfortable. The gentleman at the front desk was a pleasure to work with.
CLARK BDillon and Stanley are the best- Great Business for years- Your service is just as good as if we owned our own truck. Thank you so much for the kindness and respect you've shown to Me and my family for many years. We really appreciate you all. Peace and Love - The Murrill family
DWAYNE MService was quick and professional as always.
Dean JLloyd’s employees were very professional and pleasant. Awesome as slways!
JOHN LExcellent customer service
Bonita MExcellent & Courteous Staff!
KIMBERLEY CGreat friendly service.
ALAN KExcellent customer service, getting in and out is super easy, convenient location.
Nate WEverything was just fine. Had no issues either picking it up or dropping it off smooth the silk the motorcycle trailer pulled very nice down the road.
LINDON ACustomer service was more than I could ask for. Friendly, welcoming very accomodating. Thank you.
GERARD BVery good customer service
JAY MVery good customer service
JAY MVery good customer service
JAY MI have rented from U-haul in the past and have had great luck, o that is why I'm a repeat customer. Bobby Clark
Robert CExcellent service with quick in and out at time of rental. No recommendations ,keep up Excellent service.
DANIEL CPick up and drop off went very smoothly. Would definitely recommend.
Allison NI always choose U-Haul and choose to work with Lloyds
CHRISTOPHER KOutstanding communication and great service. We have used this location as a drop off and pickup! Highly recommend them. Customer service is excellent!
FRANK SEveryone was helpful at the location. I especially liked the online check-in, which saved time at pick up..
Bruce Lall g
MICHAEL LNot a thing. The service was perfect.
RALPH WWe always rent our uhauls from Lloyd’s
REGINA FLloyds U-Haul is the best, 5 stars and 2 thumbs up! . . . -PK (Wilmington, NC)
PAUL KGreat service.
ALLEN SVery friendly quick and helpful
SPENCER WGreat friendly staff! Had everything ready when we arrived. Easy pick up and drop off. Will use them every time in Wilmington.
RODNEY JI highly recommend the Lloyds U-Haul Rentals location in Wilmington, NC. Every few months, I rent a motorcycle trailer from them to haul my bike to the dealership for regularly scheduled maintenance. On the most recent occasion, Dylan was kind enough to hang on to some expensive tie-downs I inadvertently left in the trailer at drop off. Thanks to his attention to detail, I was able to retrieve them the next day. I've tented from other U-Haul locations, but they none of them operate at such a remarkable level. Thank you, gentlemen.
Simon LNothing. Good location, friendly people and the truck was clean and operated perfectly. Excellent experience. I will definitely use them again and recommend to others.
BRENTLEY PGreat equipment
DANIEL FLloyd’s U/Haul in Wilmington NC is the best.
JAMES DEmployees at the location were very knowledgeable of the service and pleasant to work with.
HERBERT FGreat service and we'll maintained truck.
WALTER YThe best part about this location is customer service, the guys who run it are always very helpful and friendly, that’s why I keep coming back.
Carlos ELloyds is the best in Wilmington NC, always has the size truck I need. Staff is professional, efficient, friendly and most important honest. I will never rent a truck other then Lloyds.
Wayne HGreat service.
KEITH JFriendly and quick customer service. Took care of our immediate needs. Will definitely return and recommend.
TONIA IThe entire transaction was fast and easy
DONALD M👍
RICHARD GThe staff at this location are very polite, efficient and professional. A pleasure to work with. Cheers, Scott
SCOTT GStaff was very knowledgeable and helpful. Great experience.
Johnathan WNo improvement necessary, it was great
JOHN B