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JEFFERY T
Customer Reviews for Lloyd's Rental's and Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service, getting in and out is super easy, convenient location.
Nate WEverything was just fine. Had no issues either picking it up or dropping it off smooth the silk the motorcycle trailer pulled very nice down the road.
LINDON ACustomer service was more than I could ask for. Friendly, welcoming very accomodating. Thank you.
GERARD BVery good customer service
JAY MVery good customer service
JAY MVery good customer service
JAY MI have rented from U-haul in the past and have had great luck, o that is why I'm a repeat customer. Bobby Clark
Robert CExcellent service with quick in and out at time of rental. No recommendations ,keep up Excellent service.
DANIEL CPick up and drop off went very smoothly. Would definitely recommend.
Allison NI always choose U-Haul and choose to work with Lloyds
CHRISTOPHER KOutstanding communication and great service. We have used this location as a drop off and pickup! Highly recommend them. Customer service is excellent!
FRANK SEveryone was helpful at the location. I especially liked the online check-in, which saved time at pick up..
Bruce Lall g
MICHAEL LNot a thing. The service was perfect.
RALPH WWe always rent our uhauls from Lloyd’s
REGINA FLloyds U-Haul is the best, 5 stars and 2 thumbs up! . . . -PK (Wilmington, NC)
PAUL KGreat service.
ALLEN SVery friendly quick and helpful
SPENCER WGreat friendly staff! Had everything ready when we arrived. Easy pick up and drop off. Will use them every time in Wilmington.
RODNEY JI highly recommend the Lloyds U-Haul Rentals location in Wilmington, NC. Every few months, I rent a motorcycle trailer from them to haul my bike to the dealership for regularly scheduled maintenance. On the most recent occasion, Dylan was kind enough to hang on to some expensive tie-downs I inadvertently left in the trailer at drop off. Thanks to his attention to detail, I was able to retrieve them the next day. I've tented from other U-Haul locations, but they none of them operate at such a remarkable level. Thank you, gentlemen.
Simon LNothing. Good location, friendly people and the truck was clean and operated perfectly. Excellent experience. I will definitely use them again and recommend to others.
BRENTLEY PGreat equipment
DANIEL FLloyd’s U/Haul in Wilmington NC is the best.
JAMES DEmployees at the location were very knowledgeable of the service and pleasant to work with.
HERBERT FGreat service and we'll maintained truck.
WALTER YThe best part about this location is customer service, the guys who run it are always very helpful and friendly, that’s why I keep coming back.
Carlos ELloyds is the best in Wilmington NC, always has the size truck I need. Staff is professional, efficient, friendly and most important honest. I will never rent a truck other then Lloyds.
Wayne HGreat service.
KEITH JFriendly and quick customer service. Took care of our immediate needs. Will definitely return and recommend.
TONIA IThe entire transaction was fast and easy
DONALD M👍
RICHARD GThe staff at this location are very polite, efficient and professional. A pleasure to work with. Cheers, Scott
SCOTT GStaff was very knowledgeable and helpful. Great experience.
Johnathan WNo improvement necessary, it was great
JOHN B5 STARS & 2 THUMBS UP! - THANK YOU LLOYS'S . . . -PK
PAUL KIt was a smooth experience at this location.
Robert WGreat, friendly service.
TERRY JVery friendly
JOHN TFriendly staff!
JORGE AThis location did a great job. Very pleasant and helpful. I’ll be going to hem again in the future
ERIC SAnother five star experience. I was in and out with my rental trailer in 15 minutes. These guys are great!
KENNETH WEverything was smooth and great and guys working at Lloyd’s were helpful and great!
Sean HEveryone at Lloyd's was very polite and professional. the had the van I needed and didn't change it at the last minute ute like the place up the street from them.did at the last minute. Van ran well but was not clean in the front of the vehicle. Wipers were terrible. I will rent from.them Ahman, though because of the staff
JOHN VUsed the app to check out vehicle. Overall it was easy and intuitive. We did not like that it assigned a random vehicle. The one we were assigned reeked of smoke as if the last person smoked in the cab and the cargo area smelled as if it moved an house full of furniture that was in a home were people smoked indoors. Thankfully, they let me switch vehicles. They were having some computer issues but they agreed they'd make the change on the backend when the systems were back up. Returning was super easy. I was able to do so after hours (after rush hour) which made it very convenient.
Eric LGreat customer service and easy rental process.
Traci WNothing. Treat them like I was treated. Easy process.
RONALD L